Patient Services Clerk - Newcastle Hospice

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 23,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Services Clerk to join their Newcastle Hospice team. This rewarding role involves providing vital administrative support to ensure patients receive the best care possible. You will be responsible for managing patient records, coordinating admissions, and assisting with multidisciplinary meetings. The position offers a chance to work in a compassionate environment that values innovation and teamwork. With a full-time contract and a competitive salary aligned with the Marie Curie Clinical Pay Scale, this is an excellent opportunity for those looking to make a meaningful impact in healthcare.

Benefits

Season ticket loan for travel

Defined contribution pension schemes

Loan schemes for bikes, computers

Introduce a friend scheme

Support with childcare costs

Marie Curie Blue Light Card entitlement

Benefit - Hub Discount Scheme

Life assurance for all employees

Access to NHS Pension Scheme

Flexible working

Qualifications

• Proficient in Microsoft Office, especially Word, Excel, and Publisher.
• Excellent organisational and minute-taking skills.

Responsibilities

• Process inpatient referrals and prepare admission documentation.
• Support multidisciplinary team meetings and coordinate discharge.

Skills

Organisational Skills

Administrative Skills

Communication Skills

Microsoft Word

Microsoft Excel

Microsoft Publisher

Health or Social Care Experience

Tools

Microsoft Office Suite

Job description

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Patient Services Clerk - Newcastle Hospice, Newcastle upon Tyne

Location: Newcastle upon Tyne, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference:

b3ce5d9e577e

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £22,383 per annum

Hours/Contract: Full time – 37.5 hours per week (Shifts are 8am to 4pm)

Contract Type: Permanent

Closing date: 11th August 2024

Interview date: TBC

Our Marie Curie Newcastle Hospice has been consistently recognised as Outstanding by the CQC. Our staff are committed to treating patients and their loved ones with compassion and kindness, respecting their privacy and dignity, and finding innovative ways to meet their individual needs.

If you are an experienced Administrator seeking a meaningful and rewarding career to help ensure people receive the best care when they need it most, we want to hear from you!

• Season ticket loan for travel
• Defined contribution pension schemes (charity matches contributions up to 7.5%)
• Loan schemes for bikes, computers, and satellite navigation systems
• Introduce a friend scheme
• Support with childcare costs (T&Cs apply)
• Marie Curie Blue Light Card entitlement
• Benefit - Hub Discount Scheme
• Life assurance for all employees

What’s in it for you:

• Access to NHS Pension Scheme (subject to eligibility)
• Season ticket loan
• Industry-leading training programs
• Employee Assistance Programme
• Flexible working
• Enhanced pay for weekend and night shifts (41%-83% of basic salary)

What we are looking for:

• Excellent organisational, administrative, and minute-taking skills with effective communication at all levels
• Proficiency in Microsoft Word, Excel, and Publisher
• Ability to work independently in a fast-paced environment, managing changing priorities
• Experience in a Health or Social Care setting
• Flexible approach, supporting colleagues and reception as needed

This role is based at the ward reception, serving as the primary contact on the Inpatient Unit. Responsibilities include processing inpatient referrals, preparing admission documentation, updating patient records, supporting multidisciplinary team meetings, coordinating discharge and transport, maintaining ward stationery, and managing weekly supplies orders online.

For more details or an informal chat, please contact our Talent Acquisition Advisor Lisa Gair.