Patient Services Clerk - Cardiff & the Vale Hospice

TN United Kingdom; Penarth; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Patient Services Clerk to join their compassionate team at a renowned hospice. This permanent role involves providing essential administrative support within the In-Patients Unit, ensuring accuracy in tasks while fostering relationships with clinicians. With a strong emphasis on patient care, you will be part of a supportive environment that values resilience and technological efficiency. Enjoy a rewarding career with excellent benefits, including generous leave, flexible working options, and industry-leading training. If you are dedicated to making a difference in patient care, this opportunity is for you.

Benefits

Season ticket loan for travel

Defined contribution pension schemes

Loan schemes for bikes, computers, and satellite navigation systems

Introduce a friend scheme

Childcare cost assistance

Marie Curie Blue Light Card

Benefit-Hub Discount Scheme

Life assurance for all employees

Eye care support

Access to NHS Pension Scheme

Qualifications

• Demonstrated compassion towards patients and visitors.
• Ability to perform administrative tasks accurately.

Responsibilities

• Complete In-Patient administrative tasks accurately.
• Attend weekly MDT meetings and support clinicians.

Skills

Compassion

Accuracy

Resilience

Technological efficiency

Job description

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Patient Services Clerk - Cardiff & the Vale Hospice, Penarth

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Job Reference:

6659b1f2e311

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Salary: Marie Curie Pay Scale, aligned with AFC Band 2 £22,720 pro rata per annum

Hours/Contract: Permanent – 37.5 hours per week

Based: Cardiff Hospice

Closing date: 18th August 2024

Interview date: TBC

As our Patient Services Clerk, you will work on our In-Patients Unit, based at Marie Curie Hospice, Penarth. You will collaborate with Office Administrators and the wider Administration Department for Marie Curie Wales. Your responsibilities include completing In-Patient administrative tasks accurately, attending weekly MDT meetings, and building relationships with clinicians to provide administrative support. You will demonstrate compassion towards patients and visitors, understanding your role as patient-facing, non-clinical support.

• Season ticket loan for travel
• Defined contribution pension schemes
• Loan schemes for bikes, computers, and satellite navigation systems
• Introduce a friend scheme
• Childcare cost assistance (T&Cs apply)
• Marie Curie Blue Light Card
• Benefit-Hub Discount Scheme
• Life assurance for all employees
• Eye care support (under DSE regulations)
• Access to NHS Pension Scheme

What's in it for you

• 27 days annual leave plus 8 public holidays (pro rata)
• Annual leave aligned with NHS (subject to eligibility)
• Parental/sick leave policies
• Support for professional development
• Industry-leading training
• Flexible working options
• Free DBS/PVG/Access NI checks
• Free uniform
• Enhanced pay for weekend and night shifts (44% for Saturdays & nights, 88% for Sundays & holidays)

What we are looking for:

• Compassion
• Accuracy
• Resilience
• Technological efficiency

To apply, send your recent CV and a cover letter explaining your experience, how you meet the person specification, and why you want to work for Marie Curie.

For more information or an informal chat, contact Joanna Everson at Marie Curie.

Marie Curie is committed to our values and safeguarding all individuals involved with our services. We strive to create a safe, supportive, and inclusive workplace, welcoming candidates from diverse backgrounds. Reasonable adjustments are available upon request during the application process.