Patient Services Assistant Catering

Dsfs Ltd; Chesterfield; On-site; GBP 8,200 - 12,000; Part time

Benefits offered by this job

Flexible working

NHS environment

Job summary

Derbyshire Support and Facilities Services Limited is advertising a part-time Patient Services Assistant (PSA) for Chesterfield Royal Hospital NHS Foundation Trust. The role involves delivering high-quality catering and domestic cleaning tasks across ward areas, with a 16-hour week on a 10-week rota including some weekends and bank holidays.

The position requires reading, basic maths and English, Level 2 Food Safety, and previous hospital environment experience.

Qualifications

• Good communication skills, both written and verbal.
• Ability to work in a team and independently.
• Understanding of health and safety practices and COSHH regulations.
• Basic IT skills and comfort with digital systems.
• Reading and understanding written instructions to required standards.

Responsibilities

• Catering: provide high-quality food and drink service to patients on wards.
• Serve meals efficiently while maintaining food quality and specifications.
• Assist patients with menu choices and meal service.
• Ensure ward kitchens and catering areas meet NHS standards and are cleaned properly.
• Operate catering equipment safely with appropriate training.
• Contribute to a positive dining experience for patients.

Skills

Communication

Teamwork

Health & Safety

COSHH

Basic IT

Education

Level 2 Food Safety

Basic Maths & English

Job description

Our people are our greatest strength and through our people we strive to make continuous improvements.

See below for our current list of live job opportunities.

An exciting opportunity has arisen for enthusiastic and motivated individuals to join our Patient Services team as a Patient Services Assistant (PSA). Catering duties will be to provide a high standard of food and drink service to ward areas within Chesterfield Royal Hospital and Derwent Unit. Other duties include ensuring all kitchen areas are cleaned efficiently and in a timely manner to the required specified standards in line with Trust policy and ensuring patient’s meals are served efficiently to assure food quality and to meet the required specification, in line with Trust policy.

The hours of work are: - 15:00hrs – 19:00hrs (16 hours per week)

The rota will be based on a 16 hour a week contract working on a 10-week rota basis which will include someweekends and bank holidays or working Monday to Friday which will include bank holidays.

Main duties of the job

Catering Duties

Provide a professional and high-quality food and drink service to patients on wards.

Ensure meals are served efficiently and accurately to maintain food quality and meet required specifications.

Support patients with menu selection and meal service as required.

Maintain food safety standards and comply with all Trust catering policies and procedures.

Ensure ward kitchens, catering areas, and associated offices are cleaned and maintained to the required standards.

Safely operate catering equipment following appropriate training.

Contribute to delivering a positive dining experience for patients.

Domestic Duties

Clean ward areas, departments, and communal spaces in line with NHS National Cleaning Standards and Trust procedures.

Work according to cleaning schedules and allocated duties.

Safely use cleaning equipment and materials following training and approved methods.

Follow infection prevention and control practices, including the National Colour Coding System.

Undertake specialist cleaning tasks where required using appropriate cleaning methodologies and PPE.

Ensure cleaning cupboards and equipment are secure and maintained appropriately.

Complete actions arising from cleaning audits within agreed timescales.

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached to this vacancy. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.

Qualifications

• To be able to read and understand to the required standard.
• Basic education to include Maths and English
• Level 2 Food Safety and Hygiene Certificate

Experience

• Understanding the importance of confidentiality
• Experience of working in a hospital environment
• Previous experience in a similar environment

Skills

• Good communication skills both written and verbal
• Ability to work alone and as part of a team
• Basic Knowledge of Health and Safety and COSHH regulations
• Basic IT skills

Personal Attributes

• Flexible and reliable attitude to working arrangements
• Ability to work alone and as part of a team
• Able to undertake the physical aspects of the post

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Derbyshire Support and Facilities Services (‘DSFS’) is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on 01246 513737 / [e-mail] and we will be happy to provide assistance.

Follow us on Facebook and on Twitter: @hrcrhft @WellbeingCRH @royalhospital

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.