Patient Services Administrator (Bank)

Nuffield Health; York and North Yorkshire; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading health charity in the UK is seeking a Patient Services Administrator for their York location. This role involves providing administrative support, managing correspondence, and ensuring the smooth operation of daily tasks. Ideal candidates will possess strong IT skills and prior administrative experience. Flexible working hours are available, reflecting business needs. Join us to create a healthier nation.

Benefits

Holiday in line with the Working Time Directive

Access to our Pension Scheme

Discounted gym membership at £25.00 a month

Qualifications

• Experience of administration in a complex fast-paced environment.
• Demonstrable call handling skills and excellent IT skills.
• Professional, courteous, sensitive, and empathetic approach.

Responsibilities

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records, both physical and digital.
• Manage calendars, appointments, and meeting arrangements.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Prepare meeting materials, take minutes, and track action items.
• Assist with basic financial tasks, such as processing invoices and expenses.
• Prepare and compile reports, documents, and presentations.

Skills

Call handling skills

IT skills

Administrative experience

Customer service

Job description

Patient Services Administrator

York Hospital | Customer | Bank | Ad Hoc

£12.33 per hour

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As an Administrator, you'll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

As our Administrator, you will:

• Provide administrative assistance to ensure smooth daily operations.

• Organise and maintain files and records, both physical and digital.

• Manage calendars, appointments, and meeting arrangements.

• Handle phone calls, emails, and correspondence.

• Input and update data in relevant systems.

• Respond to enquiries and direct them to the appropriate person or department.

• Prepare meeting materials, take minutes, and track action items.

• Assist with basic financial tasks, such as processing invoices and expenses.

• Prepare and compile reports, documents, and presentations.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.