Patient Service Representative - Surgical Care Belfast

MaineHealth; Belfast; On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Patient Service Representative (PSR) in Belfast, where you'll be the welcoming face for patients. This role emphasizes strong communication and administrative skills, ensuring a smooth experience for every visitor. With a commitment to fostering an inclusive environment, the organization supports your growth through various benefits, including paid parental leave and student loan assistance. If you're ready to make a difference in patient care while building a rewarding career, this opportunity is for you.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• Strong communication and administrative skills.
• Proven track record of reliability in a medical office environment.

Responsibilities

• Greet patients and answer telephones in a friendly manner.
• Schedule appointments and perform general office duties.
• Collect, verify, enter, and monitor patient data.

Skills

Communication Skills

Administrative Skills

Computer Skills

Education

High School Diploma or GED

Job description

Description

Medical Group Practices

Clerical/Administrative Support

Req #: 33348

For a limited time, MaineHealth is offering a $2000 sign-on bonus for Patient Service Representatives (PSRs):

Eligible candidates are hired (offer accepted) into a Full or Part-time PSR position.
The bonus amount is prorated for Part-time hires; per diem hires are ineligible.

Current MaineHealth member employees are ineligible.
Former MaineHealth members are ineligible until more than 6 months of separation from employment.

This is a 36-hour per week position.

MaineHealth Surgical Care - Belfast | MaineHealth in Belfast, Maine under Waldo Hospital, is offering an exciting opportunity for a Patient Service Representative (PSR) to join our organization! We are seeking candidates with strong communication and administrative skills, a positive attitude, and a proven track record of reliability to support our busy and growing practice. The PSR will often be the first person a patient sees at a visit, greeting patients in a friendly and courteous manner, answering telephones, scheduling appointments, and performing other general office duties.

The PSR will also collect, verify, enter, and monitor patient data while complying with federal, state, and MaineHealth confidentiality policies. This individual should be a quick learner, possess excellent computer skills, and be able to navigate the EHR effectively.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. High School diploma or GED preferred.
2. No license or certifications required.
3. Six months of medical office-related experience and/or training preferred.
4. No additional skills or requirements specified.

Additional Information

With a career at any MaineHealth location across Maine and New Hampshire, you'll work with healthcare professionals who value the people around them—within the organization and in the communities they serve.

We offer benefits supporting your needs today and flexibility for tomorrow, including paid parental leave, a flexible work policy, student loan assistance, training and education, and well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're looking to build a career in a place where people help each other deliver top-quality care, apply today.

If you have questions about this role, please contact Sarah J. Polk at [e-mail]