Patient Safety Team Administrator

NHS; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading private hospital in London seeks a highly organized Patient Safety Team Administrator. You'll be the contact point for scheduling, ensure accurate record-keeping, and support patient safety initiatives. This role requires strong communication and organizational skills within a healthcare setting. The hospital is committed to quality care and supports community health through its hospice services.

Qualifications

• Experience of working within the hospice or healthcare sector.
• Ability to work to deadlines.
• Excellent communication skills, both written and verbal.

Responsibilities

• Ensure all data is held under GDPR regulations.
• Assist in managing the quality dashboard.
• Support and deputise for the MDT coordinator.

Skills

Organizational skills

Communication skills

CRM systems knowledge

Deadline management

Experience in healthcare sector

Tools

Office 365

Job description

Go back The Hospital of St John and St Elizabeth

Patient Safety Team Administrator

The closing date is 26 September 2025

Please note, only applications received through the employer's website will be reviewed. We are seeking a highly organised Patient Safety Team Administrator and proactive to join our Patient Safety Team and Quality Governance support team. You will act as the central point of contact for scheduling, ensure accurate minute-taking and record-keeping, and support continuous improvement by auditing and reporting on patient safety team activity. This is an excellent opportunity to make a meaningful contribution to patient safety, quality of care, and clinical collaboration.

Main duties of the job

• Assist with all patient safety administration activities including updating policies to ensure all systems and processes are up to date.
• Review current processes and initiate new systems.
• To monitor the teams training schedule and other relevant compliance standards.
• To support all patient safety and governance operations including but not limited to maintaining a schedule of meetings and the timely production of reports and papers for meetings, including Patient safety and quality meeting, MAC, CCLIPP, Safety team meetings, etc., taking responsibility for managing agendas and minutes where required.
• Supporting the Head of Patient Experience with administration of complaints and ensuring these are managed within appropriate timeframes.

About us

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St Johns.

Job responsibilities

• Ensure all data is held under GDPR regulations and regularly monitored, streamlining and keeping donors information up to date.
• Assist in managing the quality dashboard and support the processes for managing KPI data.
• Provide administrative support relating to notifications to regulators, ensuring these are being processed within required timeframes.
• Support and deputise for the MDT coordinator to ensure all MDT meetings are managed appropriately.
• Coordinate projects keeping track of timeframes and expenditures as well as liaising with key stakeholders.
• Facilitate smooth deliverable tasks with accurate details within agreed timescales.
• To be able to work within a broad range of administration duties in partnership with others or working alone on a specific task.

Person Specification

Qualifications

Experience

• Experience of working within the hospice or healthcare sector
• Experience of working in a team
• Experience in the charity sector
• Ability to work to deadlines
• Excellent communication skills both written and verbal
• Knowledge of all main Office 365 suite and CRM systems
• Ability to learn new systems
• Work with a diverse group of individuals
• Effective organisational skills with the ability to prioritise

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Hospital of St John and St Elizabeth