Patient Safety Service Lead

NHS; Worcester; Hybrid; GBP 55,000 - 63,000; Full time

Job summary

A leading healthcare trust is seeking a dedicated Patient Safety Manager to oversee the Quality and Patient Safety Team. The role involves driving the delivery of the Patient Safety Incident Response Policy across the organization, incident management, and providing training. The position offers hybrid working with the base at Trust Headquarters in Worcester, alongside routes for professional development.

Benefits

27 days leave plus bank holidays, increasing to 33 days

Generous NHS pension

Flexible working opportunities

Supportive staff networks

Health and wellbeing opportunities

Qualifications

• Educated to master's level or equivalent experience.
• Evidence of recent CPD and Post Registration Education & Practice.
• Ability to provide original certificates to verify qualifications at point of offer.

Responsibilities

• Manage the Trusts Patient Safety Team.
• Lead on incident management processes.
• Produce monthly reports for integrated governance processes.
• Work with Patient Safety Specialists and stakeholders.

Skills

Leadership

Project Management

Incident Management

Teaching

Education

Master's degree or equivalent experience

ENB998 or equivalent teaching qualification

HSIB Level 2 training or equivalent

Prince2 or equivalent Project Management Qualification

Job description

Job summary

We are looking to recruit a passionate, engaging, and dynamic individual to work in the Quality and Patient Safety Team, leading the service delivery and operational development of Patient Safety. The role includes embedding the Patient Safety Incident Response Policy and Plan across the organisation, incident management, patient safety training and staff management. The role is full timeand involves hybrid working, with the base being at Trusts Headquarters in Worcester. The ability to travel to other sites for meetings, training or service needs is also required.

As a service we will provide the successful individual with the resources to develop and progress a long-term career, as well as flexibility, continual professional development and a wide range of wellbeing and support opportunities.

If you would like to discuss informally if this is the right role for you, get in touch with Vicks Clayton who is happy to talk through this opportunity.

Main duties of the job

The successful candidate will:

Manage the Trusts Patient Safety Team.

Lead on incident management processes.

Produce monthly reports for corporate and service delivery units integrated governance processes

Promote the Patient Safety agenda across the Trust.

Work with the Patient Safety Specialists to embed the Trusts Patient Safety Strategy.

Work alongside Clinical Effectiveness and Patient Relations to align workstreams.

Work with system partners, stakeholders and the wider NHS. This is to share learning, inform service development and be aware of new and emerging policy and guidance.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1506

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Job description Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification Qualifications Essential

• ENB998, City & Guilds 730 or equivalent teaching qualification.
• Educated to master's level or equivalent experience.
• Evidence of recent CPD and Post Registration Education & Practice.
• HSIB Level 2 training or PSIRF Learning Response training or equivalent.
• Prince2 or equivalent Project Management Qualification
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

• Patient Safety level 3 & 4 Qualification or a willingness to work towards
• QSIR trained or equivalent qualification

Experience Essential

• Leadership/Management
• Supervision
• Project Management
• Evidenced experience of the management of change
• Teaching and presentation experience at national level
• Experience working within a quality governance role/clinical governance team.

Skills & Abilities Desirable

• Strategic thinking
• High level influencing and negotiating

Person Specification Qualifications Essential

• ENB998, City & Guilds 730 or equivalent teaching qualification.
• Educated to master's level or equivalent experience.
• Evidence of recent CPD and Post Registration Education & Practice.
• HSIB Level 2 training or PSIRF Learning Response training or equivalent.
• Prince2 or equivalent Project Management Qualification
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

• Patient Safety level 3 & 4 Qualification or a willingness to work towards
• QSIR trained or equivalent qualification

Experience Essential

• Leadership/Management
• Supervision
• Project Management
• Evidenced experience of the management of change
• Teaching and presentation experience at national level
• Experience working within a quality governance role/clinical governance team.

Skills & Abilities Desirable

• Strategic thinking
• High level influencing and negotiating

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)