Patient Safety Partner

NHS; Chorley; Hybrid; GBP 125,000 - 150,000; Part time

Job summary

A healthcare organization in the UK is seeking Patient Safety Partners to improve safety across services. In this role, you will advocate for patients' perspectives and assist in safety governance. The position offers an involvement payment of £150 per day, with flexible working arrangements over an 18-month fixed term. Ideal candidates will have an understanding of health inequalities and experience interacting with various stakeholders.

Benefits

Involvement payment

Flexible working arrangements

Training opportunities

Qualifications

• Broad interest in patient safety and health inequalities.
• Experience in interacting with multiple stakeholders.
• Ability to capture diverse perspectives.

Responsibilities

• Attend meetings and contribute to safety governance.
• Advocate for patient perspectives in safety discussions.
• Provide feedback on safety strategies and policies.

Skills

Understanding of patient safety

Communication skills

Ability to work collaboratively

Advocacy for patients and families

Job description

Job summary

The Patient Safety Partner (PSP) is an evolving role developed by NHS England to help improve patient safety across health care in the UK. Lancashire teaching Hospitals are excited to welcome a team of diverse PSPs who are truly representative of our local communities, to work alongside our colleagues, patients, service users and families to influence and improve safety within our services.

A patient safety partner (PSP) is actively involved in contributing to the design of safer healthcare for all, at all levels in the organisation.

The time commitment for each Patient Safety Partner will be dependent on the areas of work that they are involved with. We aim to be as flexible as possible. The patient safety partner role attracts an involvement payment in line with National Framework for involving patients in patient safety (2021).

Patient Safety Partners (PSP) will not be employees or workers of Lancashire Teaching Hospitals NHS Foundation Trust. Terms and conditions of appointment will be provided on commencement.

Main duties of the job

This role includes:

• Talking with a wide-range of patients and colleagues about safety and what matters to them as individuals.
• Advocating for patients, carers, and families, including those from minoritized groups, and to ensure that their perspectives and considerations are prioritised.
• Contributing to safety governance by sitting on relevant committees, reviewing, and commenting on meeting papers and reports.
• Highlighting gaps in thinking, inputting into how safety issues should be addressed and providing feedback and challenge to enable us to learn and change as an organisation.
• Inputting into any relevant Trust strategies and policies relating to patient safety.
• Helping to develop patient safety information resources.

About us

Involvement Payment / Expenses

The PSP role attracts an involvement payment of £150 per day, or £75 per half day. Reasonable out of pocket expenses are also covered, including time to complete mandatory training. These payments are in line with involvement payments that are agreed nationally and as outlined in the Framework for involving patients in patient safety (June, 2021).

Involvement payments are seen by HMRC, the Job Centre and insurance companies as income. This has implications for interested candidates as Patient Safety Partners may have to pay tax or declare income that can affect their benefit or insurance pay-outs.

Lancashire Teaching Hospitals NHS Foundation Trust has a responsibility to advise successful candidates that they should declare the income to HMRC, their insurance company or the job centre, as appropriate.

Details Date posted

30 July 2025

Pay scheme

Other

Salary

£75 a session Involvement payment - see advert for details

Contract

Fixed term

Duration

18 months

Working pattern

Flexible working

Reference number

438-PB3338

Job locations

Lancashire Teaching Hospitals

Preston / Chorley

PR2 9HT

Job description Job responsibilities

Attendance and participation in Key meetings

Patient Experience and involvement Group

Patient Safety Incident Response Framework (PSIFR) Oversight Panel

Always Safety First Learning & Improvement Group

There may be other groups and forums that are attended as part of a variety of workstreams.

Training

Training will be designed to meet the individual needs of the PSPs; this will include skills in leadership, influencing and decision-making skills; this will be made available to you as part of your induction. Other training will also be required, and where possible and appropriate this training will be undertaken with Trust colleagues.

Mandatory training, which is provided online may also be required, including in one or more of the following:

Information governance

Equality and diversity

Safeguarding children level 1

Safeguarding Adults level 1.

NHS Patient Safety Syllabus training - eLearning for healthcare

Specific support for this role includes:

Mentorship by one of the patient safety team.

Monthly group discussion and reflection with the two other PSP facilitated by the Matron for Patient Safety and Safe Staffing/ Associate Director of Quality and Experience.

Support new PSPs.

Attend debriefs where required.

Planning and organising

Ability to plan time to prepare for meetings and undertake any other activities required as part of the role.

To attend PSP support meetings and training events.

Personal

Willingness to develop learning and work in collaboration with Lancashire Teaching Hospitals NHS Foundation Trust to improve patient safety.

Ability to review, digest and comprehend a range of information and opinions.

Willingness to listen and to question until you reach the level of information required to understand.

Willingness and ability to provide a voice for patients, carers and relatives and express views.

Adhere to the principles of the PSP agreement.

Ability to reflect the different views and diversity of patients/carers/relatives including those living with different conditions and from different backgrounds.

Be supportive and innovative in delivery change.

Inform relevant person if unable to attend meetings or undertake any other identified activity.

Inform the chair of the meeting if there is a conflict of interests, e.g. patient or patient group are known personally to the PSP.

Commit to attending pre-planned meetings that require PSP involvement.

Support to colleagues.

Support and guide new PSPs where required.

Take part in PSP networks to receive peer support and share learning.

Communication

Report any safety incidents to staff.

Ensure that patient confidentiality is always maintained.

Infection control

Adhere to the principles of hand hygiene when entering and leaving ward areas.

Ensure that visitors and staff adhere to the principles of hand hygiene and direct them to hand washing facilities where necessary.

Equality and diversity

Knowledge and understanding of health inequalities and the impact of discrimination of peoples lives, in particular their health outcomes

Confidently challenge thinking, processes or policies which compromise equality, or which result in discrimination or disadvantage beyond your community group(s)

Have an understanding of individual patients needs, consideration for cultural and religious requirements.

Act in accordance with trusts policy and procedures.

Health and safety

Report any environmental factors that may contravene health and safety requirements.

Ensure that all work is carried out in line with trust policies and procedures.

Attend induction and regular mandatory training.

Job description Job responsibilities

Attendance and participation in Key meetings

Patient Experience and involvement Group

Patient Safety Incident Response Framework (PSIFR) Oversight Panel

Always Safety First Learning & Improvement Group

There may be other groups and forums that are attended as part of a variety of workstreams.

Training

Training will be designed to meet the individual needs of the PSPs; this will include skills in leadership, influencing and decision-making skills; this will be made available to you as part of your induction. Other training will also be required, and where possible and appropriate this training will be undertaken with Trust colleagues.

Mandatory training, which is provided online may also be required, including in one or more of the following:

Information governance

Equality and diversity

Safeguarding children level 1

Safeguarding Adults level 1.

NHS Patient Safety Syllabus training - eLearning for healthcare

Specific support for this role includes:

Mentorship by one of the patient safety team.

Monthly group discussion and reflection with the two other PSP facilitated by the Matron for Patient Safety and Safe Staffing/ Associate Director of Quality and Experience.

Support new PSPs.

Attend debriefs where required.

Planning and organising

Ability to plan time to prepare for meetings and undertake any other activities required as part of the role.

To attend PSP support meetings and training events.

Personal

Willingness to develop learning and work in collaboration with Lancashire Teaching Hospitals NHS Foundation Trust to improve patient safety.

Ability to review, digest and comprehend a range of information and opinions.

Willingness to listen and to question until you reach the level of information required to understand.

Willingness and ability to provide a voice for patients, carers and relatives and express views.

Adhere to the principles of the PSP agreement.

Ability to reflect the different views and diversity of patients/carers/relatives including those living with different conditions and from different backgrounds.

Be supportive and innovative in delivery change.

Inform relevant person if unable to attend meetings or undertake any other identified activity.

Inform the chair of the meeting if there is a conflict of interests, e.g. patient or patient group are known personally to the PSP.

Commit to attending pre-planned meetings that require PSP involvement.

Support to colleagues.

Support and guide new PSPs where required.

Take part in PSP networks to receive peer support and share learning.

Communication

Report any safety incidents to staff.

Ensure that patient confidentiality is always maintained.

Infection control

Adhere to the principles of hand hygiene when entering and leaving ward areas.

Ensure that visitors and staff adhere to the principles of hand hygiene and direct them to hand washing facilities where necessary.

Equality and diversity

Knowledge and understanding of health inequalities and the impact of discrimination of peoples lives, in particular their health outcomes

Confidently challenge thinking, processes or policies which compromise equality, or which result in discrimination or disadvantage beyond your community group(s)

Have an understanding of individual patients needs, consideration for cultural and religious requirements.

Act in accordance with trusts policy and procedures.

Health and safety

Report any environmental factors that may contravene health and safety requirements.

Ensure that all work is carried out in line with trust policies and procedures.

Attend induction and regular mandatory training.

Person Specification Knowledge and Experience Essential

• Understanding of and broad interest in patient safety.
• Awareness of Health Inequalities and the impact of discrimination on people's lives, in particular their health outcomes
• Experience of championing health improvements; able to be a critical friend.
• Experience of interacting with multiple stakeholders at senior management level.
• Ability to provide a range of patient, carer, or lay perspectives capturing different views, backgrounds, experiences or cultural requirements and to put forward views on behalf of the wider community/groups of patients including individuals or community groups which you do not identify with or belong to (not own opinion only).

Desirable

• Ability to understand and evaluate a range of information and evidence
• Experience of handling and communicating about potentially upsetting or emotional information.
• Experience of working in partnership with healthcare organisations or programmes.

Person Specification Knowledge and Experience Essential

• Understanding of and broad interest in patient safety.
• Awareness of Health Inequalities and the impact of discrimination on people's lives, in particular their health outcomes
• Experience of championing health improvements; able to be a critical friend.
• Experience of interacting with multiple stakeholders at senior management level.
• Ability to provide a range of patient, carer, or lay perspectives capturing different views, backgrounds, experiences or cultural requirements and to put forward views on behalf of the wider community/groups of patients including individuals or community groups which you do not identify with or belong to (not own opinion only).

Desirable

• Ability to understand and evaluate a range of information and evidence
• Experience of handling and communicating about potentially upsetting or emotional information.
• Experience of working in partnership with healthcare organisations or programmes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Lancashire Teaching Hospitals

Preston / Chorley

PR2 9HT

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Lancashire Teaching Hospitals

Preston / Chorley

PR2 9HT

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)