Patient Safety Learning Response Lead

Pennine Care NHS Foundation Trust; Ashton; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible working

Job summary

Pennine Care NHS Foundation Trust is seeking a Patient Safety Learning Response Lead to support the Trust’s identification, analysis and sharing of learning from patient safety events. The postholder will work with clinical and non-clinical teams to interpret findings and inform recommendations that strengthen organisational learning and patient safety.

The role also develops learning bulletins, safety alerts and PSIRF policy guidance, contributing to a positive, restorative culture and to

Qualifications

• Degree level education or equivalent plus post-grad diploma level.
• Continuing education in patient safety, clinical risk management, quality improvement.
• Professional knowledge in patient safety, safety culture and PSIRF.
• Use of Ulysses Risk/Incident Management Systems.
• Experience in governance areas (risk, incidents, complaints, QA).

Responsibilities

• Contribute to guidance when serious patient safety events occur.
• Produce learning bulletins, safety alerts and notices across the Trust.
• Collate, analyse and report safety data to identify trends.
• Collaborate with Network Quality, legal and complaints teams for triangulation.
• Present learning at senior groups and external forums.
• Lead improvement programmes strengthening patient safety and quality of care.
• Develop learning and improvement plans within agreed timeframes.

Skills

Patient safety knowledge

Report writing

Communication skills

Data interpretation

PSIRF knowledge

Governance systems

Education

Degree level education

Post-graduate diploma level

Continuing professional development

PSIRF training

Governance/quality assurance knowledge

Tools

Ulysses Risk/Incident Management Systems

Job description

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If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

An exciting opportunity has arisen in the Patient Safety Team for a Patient Safety Learning Response Lead to support how the Trust identifies, analyses and shares learning from patient safety events. The postholder will work collaboratively with clinical and non-clinical teams, using subject matter expertise to interpret findings and contribute to recommendations that strengthen organisational learning and patient safety.

The postholder will also support the development of a positive, restorative and learning‑focused culture, producing learning bulletins, safety alerts and contributing to patient safety policy and guidance, including PSIRF‑related documents.

Main duties of the job

• Contribute to provision of advice, support and guidance when serious patient safety events occur
• Produce learning bulletins, safety alerts and notices and ensure they are communicated across the Trust
• Collate, analyse and interpret and report on patient safety related qualitative and quantitative data and information, identifying and analysing trends or themes
• Work collaboratively with the Network Quality teams, legal team and complaints team to ensure triangulation of all incidents within the Trust and analyse findings to highlight quality and safety priorities ensuring that quality, risk and safety related data contributes to the whole system view of care
• The post holder will be communicating with staff and patients regarding areas of patient safety learning and presenting detail from analysis of safety data for high level forums and groups
• Communicate complex and sensitive information to staff, patients, senior leaders and external agencies, and present learning at high‑level forums and groups
• Develop programme plans to progress learning and improvement work, ensuring delivery within agreed timeframes.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

Key responsibilities include:

• Supporting the organisation's response to serious patient safety incidents and learning reviews.
• Promoting a restorative, just and learning culture in line with PSIRF principles.
• Producing and coordinating patient safety learning bulletins, alerts and communications.
• Contributing to the development and implementation of patient safety policies, procedures and guidance.
• Analysing safety information from incidents, complaints, legal claims and other intelligence sources to identify themes and improvement opportunities.
• Presenting learning and patient safety insights to senior groups and forums across the Trust.
• Leading and supporting improvement programmes that strengthen patient safety and quality of care.

Education / Qualifications

• To be educated to degree level, or have equivalent level qualification plus short courses and/or experience to post‑grad diploma level
• Evidence of continuing education and professional development specific to patient safety, clinical risk management, quality improvement and quality assurance
• Professional and specialist knowledge in patient safety, safety culture and PSIRF
• Use of Ulysses Risk/ Incident Management Systems
• Experience within a governance related area (e.g. clinical risk management, incidents, complaints, clinical effectiveness, quality and safety)

Experience

• Working with sensitive/confidential information involving patient safety
• Experience with data analysis and presentation of data analysis
• Experience of managing multiple projects, deadlines and fluctuating workloads
• Use of governance management systems / databases

Knowledge

• Professional and specialist knowledge in Patient Safety, Safety culture and PSIRF
• Patient Safety theory and methodology. Learning response and learning framework methodologies.
• A working knowledge of the Duty of Candour.

Skills and Abilities

• Excellent report writing skills. Demonstrable negotiation skills to ensure challenging groups work together.
• Track record of successful policy, procedures and guideline development. Able to use Microsoft Office software.
• Ability to interpret highly complex and sensitive data and create further sustainable improvement processes from the analysis
• Excellent verbal, written and interpersonal communication skills
• Ability to interpret highly complex and sensitive data and create further sustainable improvement processes from the analysis

Work Related Circumstances

• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre‑employment checks in line with NHS Employment Check Standards . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

Pennine Care are committed to the ‘Pledge to Flex’ initiative as flexible working is a day one right for all colleagues. “We can work flexibly, doing whatever work pattern fits our needs, regardless of the type of role we’re in. As a modern and model employer, flexible and less than full‑time working isn’t a barrier to progress in the NHS – it is commonplace” This policy brings this part of the People Promise to life. It will provide you with the information you need, support you to have conversations and take steps towards working in a way that suits you best.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order