Patient Registrar - PER DIEM

Prime Healthcare; Dover; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Account Registrar to join their compassionate team. This role involves interviewing patients to gather essential demographics and securing insurance details, ensuring a smooth admissions process. Ideal candidates will possess strong communication and customer service skills, along with a solid understanding of medical terminology. Join a forward-thinking organization that values quality care and community service, and make a meaningful impact in the lives of patients and their families.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interview patients to obtain demographics and secure insurance information.
• Maintain proficiency in medical terminology and assist with special projects.

Skills

Effective communication skills

Customer service experience

Analytical skills

Problem-solving skills

Ability to multi-task

Knowledge of medical terminology

Education

High School Graduate or GED Equivalent

Tools

Computer skills

Job description

Overview

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high-quality, compassionate care, serving the communities of Morris, Warren, and Sussex counties. Its network of hospitals and healthcare facilities includes Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards, including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For more information, visit www.saintclares.com.

Saint Clare's Health is an equal employment opportunity employer. The organization prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The organization also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The Patient Account Registrar interviews the patient or their representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits, and authorizations as applicable. Works closely with all facets of the Admitting department, including PBX operator functions and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age-specific techniques from neonatal, pediatrics, adolescents, young adults, middle-aged adults, to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed within a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

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