Patient Registrar-Clinic - Full Time

OSS Health; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated and skilled individual to join their team in a dynamic role. This position involves engaging with patients and visitors, ensuring a welcoming environment while managing essential administrative tasks. You'll play a vital role in scheduling appointments, verifying insurance details, and providing exceptional customer service. This role is perfect for someone who thrives in a fast-paced environment and is eager to contribute to improving patient care. If you're looking for a rewarding opportunity to make a difference in healthcare, this position could be the perfect fit for you.

Qualifications

• One year of experience in the medical field preferred.
• Knowledge of billing procedures and managed care plans.

Responsibilities

• Greet patients and visitors professionally.
• Register patients and verify insurance information.
• Schedule appointments and handle payments.

Skills

Effective communication skills

Customer service skills

Computer skills

Ability to prioritize tasks

Understanding of medical procedures

Education

High school diploma or equivalent

Job description

Job Location

Eastern Blvd
Eastern Blvd
York, PA 17402, USA

Education

• High school diploma or its equivalent required.

Qualifications

• One year of experience in the medical field preferred.
• Knowledge and understanding of medical and billing procedures preferred.
• Proficient computer skills required.
• Ability to work efficiently and prioritize tasks in a high-volume practice.
• Understanding of procedures related to managed care plans.
• Effective communication and customer service skills, capable of dealing with diverse personalities.
• Ability to work independently and as part of a team, willing to assist others.

Essential Duties and Responsibilities

• Greet patients and visitors professionally and courteously.
• Register patients for scheduled visits, ensuring all demographic and insurance information is collected and entered accurately.
• Scan and verify patient identification and insurance cards, benefits, and eligibility.
• Verify managed care referrals as required by insurance.
• Collect copays and outstanding balances.
• Answer and direct phone calls promptly.
• Provide coverage for colleagues during absences.
• Maintain flexibility in scheduling and perform additional responsibilities to improve patient care.
• Keep work area neat and handle difficult situations tactfully.
• Schedule appointments and reconcile daily payments.
• Participate in staff meetings and perform other duties as assigned.

Supervisory Responsibilities

No direct reports.

Language Skills

Proficiency in English, both verbal and written, is required for effective communication.

Physical Demands

Prolonged sitting, light physical effort, manual dexterity, and maintaining a courteous demeanor under all circumstances. Accommodations available for individuals with disabilities.

Work Environment

Climate-controlled with occasional outside periods. Reflects general duties; not exhaustive of all work requirements.

Additional Information

This employer is an Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws. For more information, see the "Know Your Rights" notice from the Department of Labor.