Patient Pathway Coordinator / Validator | Northern Care Alliance NHS Foundation Trust

Salford Royal NHS Foundation Trust; Rochdale; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A reputable NHS Foundation Trust in Rochdale is looking for a Patient Pathway Coordinator to join their Elective Pathways team. The successful candidate will coordinate patient journeys, ensure quality care standards, and manage administrative systems. Familiarity with NHS systems is a plus. This role offers flexibility, career development, and a supportive work environment.

Benefits

Competitive leave allowance

Flexible working hours

Protected time for health and wellbeing activities

Qualifications

• Excellent attention to detail and communication skills required.
• Familiarity with NHS patient administration systems is desirable.
• Ability to manage workload effectively and work under pressure.

Responsibilities

• Facilitate a timely patient journey by coordinating processes.
• Ensure avoidance of RTT breaches and escalate when needed.
• Develop administrative systems to streamline patient pathways.

Skills

Attention to detail

Effective communication

Teamwork

Tools

NHS patient administration systems

Job description

An exciting opportunity has arisen for an enthusiastic, quality-driven Patient Pathway Coordinator to join our busy and dynamic Elective Pathways team.

We are seeking individuals with excellent attention to detail and the confidence to communicate effectively at all levels. The ideal candidate will maintain high standards, manage and prioritize their workload, remain calm under pressure, and enjoy working as part of a team.

It is desirable that candidates are familiar with NHS patient administration systems and have a working knowledge of local and national access targets.

Our vision is to develop and deliver a high-quality Elective Pathways Service across the Northern Care Alliance, aiming to recruit and retain motivated, high-quality staff in a modern, fit-for-purpose structure that provides job satisfaction and work-life balance.

Please note that while this post is based at Rochdale Infirmary, there is an opportunity to work from home. However, occasional travel across NCA sites may be required.

Key Responsibilities:

1. Facilitate a timely patient journey by ensuring coordinated processes centered around patient needs.
2. Ensure potential breaches of RTT (referral to treatment) and cancer waiting times are avoided or escalated appropriately.
3. Assist in developing administrative systems to streamline patient pathways and improve care quality.
4. Provide cross-cover for other Patient Pathway Coordinators to maintain effective administration services.
5. Provide Directorate Managers with performance information related to Access Targets after exploring all solutions.
6. Identify capacity shortfalls and escalate resource requirements.
7. Maintain professionalism and high customer care standards.
8. Participate in continuous learning and departmental meetings.

The Northern Care Alliance NHS Foundation Trust provides hospital and social care services to over one million people across Greater Manchester. Our 20,000 colleagues work in hospitals and communities across Bury, Rochdale, Oldham, and Salford to save and improve lives.

We are committed to high standards of care, working closely with local authorities and partners. We value our core principles: care, appreciation, and inspiration. Join us to make a difference.

We offer roles with purpose and flexibility, with opportunities for career development. Benefits include a competitive leave allowance, flexible working, and protected time for health and wellbeing activities.

For the latest on our values and behaviours, please visit our careers website. For more details on the role and responsibilities, see the Job Description and Person Specification under supporting documents, or visit our Candidate Information Pack and careers site.

This advert closes on Sunday, 3 August 2025.