Patient Pathway Coordinator - Same Day Emergency Care | Homerton Healthcare NHS Foundation Trust

Homerton University Hospital NHS Foundation Trust; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent healthcare organization in the UK seeks an experienced administrator for Same Day Emergency Care. The role involves monitoring patient care, co-ordinating administrative support, and ensuring efficient transfer of information. The ideal candidate will work in a high-performing environment committed to equality and inclusion. This is an opportunity to contribute positively to patient care.

Qualifications

• Experience in an administrative role.
• Ability to coordinate patient care effectively.
• Strong organizational skills and attention to detail.

Responsibilities

• Monitor and review patient care using the Patient Tracking Board.
• Identify next steps in patient care pathway.
• Co-ordinate and provide administrative support to teams.
• Participate in national audits and collect required data.
• Ensure timely transfer of patients and information.
• Facilitate timely discharge from the unit.
• Ensure health records are appropriately tracked and stored.

Job description

Overview

This is an exciting opportunity for an experienced administrator to work across Same Day Emergency Care (SDEC) at Homerton Hospital. SDEC delivers emergency hospital care without admission to an acute inpatient bed. The Homerton SDEC manages patients requiring ongoing treatment or investigation that would otherwise have required admission, either by scheduling return visits to the service or by management on the same day.

Responsibilities

• Monitor and review patient care and/or treatment progress using the Patient Tracking Board in line with Trust and local policies.
• Identify from the Tracking Board the next steps in the patient care pathway in line with clinical need.
• Co‑ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.
• Participate in national audits and collect data as required, allowing the Trust to identify and improve treatment in patient cohorts.
• Ensure the timely and efficient transfer of patients and information between trusts/other organisations involved in the patient pathway, adhering to agreed communication pathways and protocols.
• Facilitate timely discharge from the unit, including the booking of transport, facilitating medication collection and liaising with specialties.
• Ensure that all health records are appropriately tracked and securely stored whilst in the department according to Health Records Policy.

Trust Information

Homerton Healthcare NHS Foundation Trust is a high‑performing and flourishing organisation serving the population of Hackney, East London, and beyond. It has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC) and provides comprehensive hospital and community health services, including specialist services at St Leonard’s Hospital and the Mary Seacole Nursing Home.

We are committed to equality, diversity and inclusion. All staff are expected to embody our Trust values and are required to treat all applicants fairly, in line with our Fair Recruitment Standards.