Patient Pathway Coordinator

London North West Healthcare NHS Trust; Greenhill; On-site; GBP 20,000 - 28,000; Full time

Job summary

A regional NHS trust in England is seeking an Administrative Support Officer to assist the Department of Respiratory at Northwick Park Hospital. The successful candidate will be responsible for tracking patient pathways to meet healthcare standards, maintaining records, and supporting clinical teams. This role requires strong organizational skills and prior administrative experience in a healthcare environment.

Qualifications

• Experience in administrative support within a healthcare setting.
• Ability to track patient pathways effectively.
• Strong organizational skills.

Responsibilities

• Provide administrative support to Clinical Teams.
• Ensure patient pathways are tracked within RTT standards.
• Maintain up-to-date records on the Trust database.
• Support Service Management with data collection for audits.

Job description

The post holder will be responsible for providing administrative support to the Department of Respiratory at Northwick Park Hospital. The role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.

• To be responsible for providing administrative support to Clinical Teams
• To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
• Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database.
• To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.