Patient Pathway Co-ordinator

Integrated Care System; Sutton-in-Ashfield; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS Foundation Trust in the UK is looking for a Patient Pathway Coordinator to support patients' healthcare journeys. This role involves coordinating services within the Vascular Department, ensuring smooth, efficient care and contributing to quality patient outcomes. Ideal candidates should have strong IT skills, prior NHS experience, and be committed to delivering exceptional patient care. The position offers a salary range of £24,937 to £26,598 per annum.

Qualifications

• Good general education with GCSE English at grade C or above or equivalent qualification / experience.
• Experience of using a full range of IT/Patient data systems.
• Thorough knowledge of healthcare or other administrative systems.

Responsibilities

• Ensuring smooth and compassionate patient journeys.
• Managing health and safety issues.
• Supervising and training staff as needed.

Skills

Computer literacy

Knowledge of healthcare systems

Confidentiality and Data Protection

Quality customer care

Education

Good general education with GCSE English at grade C or above

RSA II (or equivalent)

NVQ in Customer Care

Tools

Excel

Patient data systems

Job description

Go back Sherwood Forest Hospitals NHS Foundation Trust

Patient Pathway Co-ordinator

The closing date is 14 August 2025

Are you ready to make a meaningful impact on patients' healthcare journeys? We are thrilled to offer an exciting opportunity for a Patient Pathway Coordinator to join our dedicated and professional team within the Vascular Department. Together, we are committed to delivering a positive and seamless experience for every patient within our service.

As a Patient Pathway Coordinator, you'll be at the heart of patient care, ensuring that their journey through our service is smooth, efficient and compassionate. This is afast-paced and rewarding role that offers the chance to make a real difference in patients' lives while working as part of a supportive and skilled team.

By becoming a part of our team, you'll not only gain valuable experience but also contribute to a service that prioritises quality care and patient satisfaction. Together, we create positive outcomes for every individual we support.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.

Person Specification

Knowledge

• Computer literate, with experience of using a keyboard with a high level of accuracy.
• Knowledge of NHS or service provider in general
• Thorough knowledge of healthcare or other administrative systems and processes
• Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
• Experience of using a full range of IT/Patient data systems
• Confidentiality and Data Protection
• Health and Safety
• Equality and diversity
• Sound office clerical background providing knowledge of relevant procedures
• Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications

• Good general education with GCSE English at grade C or above or equivalent qualification / experience.
• RSA II (or equivalent)
• Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
• NVQ in Customer Care
• Institute of Health Records & Information
• European Computer Driving Licence
• Shorthand speeds of 80wpm

Further Training

• On the job training.
• Supervisory training
• Experience of managing health & safety issues

Experience

• Quality customer care
• Previous NHS knowledge and experience
• Experience of supervising staff

Contractual Requirements

• Regular attendance and willingness to work flexible hours as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

£24,937 to £26,598 a yearper annum pro rata