Patient Flow Co-ordinators (XR06)

NHS; Leeds; On-site; GBP 31,000 - 38,000; Full time

Job summary

The NHS is seeking dynamic, self-motivated Band 6 Sisters/Charge Nurses to manage patient flows within Acute Medicine at St James's University Hospital, Leeds. Candidates will have a chance to develop advanced skills in clinical leadership, ensuring efficient patient care. The role requires compassion, energy, and a commitment to improving patient experiences. Interested applicants should possess a Registered Nurse qualification and significant experience at staff nurse level.

Qualifications

• Significant post registration experience at staff nurse level or equivalent.
• Experience of clinical audit and standard setting.
• Ability to communicate effectively within a multi-disciplinary team.

Responsibilities

• Assist in the delivery of care standards and quality indicators.
• Coordinate activities to ensure quick movement of patients.
• Provide leadership and supervision for the nursing team.

Skills

Written and Verbal communication skills

Problem-solving and analytical skills

Ability to prioritize workload

Clinical leadership

Ability to work under pressure

Education

Registered Nurse (RN Adult or RN Child)

Recognised teaching/assessing qualification

Job description

Wecurrently have a number of exciting opportunities for the appointment ofdynamic, self-motivated Band 6 Sisters/Charge Nurses to work as part of thePatient Flow Coordinator Team within Acute Medicine based at St JamessUniversity Hospital Leeds.

Weare looking for enthusiastic individuals to take responsibility and activelymanage patient flows across the Clinical Service Unit by implementing andmaintaining processes that safely expedite patient placement and discharge.

Thejobholder is responsible for the timely and appropriate placement of patientsrequiring admission to the Trusts bed base and for the escalation procedurefrom the Emergency Department.

Therole will give you an insight into the wider organization and the issues anddrivers which shape current NHS services. You will develop advanced skills inidentifying risks and solving complex issues, and gain valuable experience inbalancing staff availability and skills against the needs of patients acrossthe service.

Ifyou are compassionate, energetic and have a genuine dedication to improvingthe patient experience of acute medical patients, then we would like you toapply.

Expected ShortlistingDate

25/06/2025

Planned InterviewDate

01/07/2025

Main duties of the job

Youwill be required:

Toassist in the delivery of care standards and quality indicators to supportsafe and effective patient care.

Toact as a clinical resource within the department and across the Care Group asnecessary.

Youshould have knowledge in the field of hospital discharge and an understandingof the requirements of the national hospital discharge and community supportpolicy and operating model.

Toact as a positive role model.

Thesuccessful applicant will need to demonstrate recent change managementimplementation, and a clear understanding of Leeds Teaching Hospitals Nursing& Midwifery Strategy.

Allstaff have a responsibility for safeguarding vulnerable adults and forensuring they are aware of the specific duties relating to their role.

Forfurther information please contact Matron Mashid Heydari 0113 2066393

About us

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

JOBPURPOSE

Thejobholder will play an essential role assisting the Senior Sister/ChargeNurse with the 24 hour continuing responsibility for the effective andefficient management of the ward / department. They will contribute to the provision ofprofessional, clinical, managerial leadership and supervision for the nursingteam. The jobholder is responsible forhelping to develop and maintain a ward or departments philosophy that has thepatient at the centre of compassionate safe and quality care delivery. By assisting with managing theadministrative and financial aspects of the ward, the jobholder will supportthe cost effective use of resources.

Asan experienced nurse the jobholder will assist in co-ordinating activities onthe ward or department ensuring effective communication is maintained at alltimes, providing support to qualified and unqualified nurses within theward/dept. He/she will play a key rolein the assessment of patient care needs and the development, implementationand evaluation of programmes of care.

Thejobholder will act as a role model, promoting quality evidence-basedpractice, developing the nursing team and ensuring effective management ofthe ward/department in the absence of the Senior Sister/Charge Nurse.

JOBDIMENSIONS

Workefficiently to facilitate the quick movement of patients from the emergencydepartment into the medical bed base. The jobholder will need to be competentin multi task management and be able to make evidenced based decisions. Thejobholder needs to work well in high pressured situations and be confident tocommunicate with all levels of the multidisciplinary team.

Thejobholder will communicate the Clinical Service Units position to the seniorteams and escalate any issues that need resolving.

KNOWLEDGE,SKILLS AND EXPERIENCE REQUIRED

Qualifications

Registered Nurse (RN Adult foradult clinical areas or RN Child for childrens areas (Level 1 or 2)

Recognised teaching/assessingqualification (desirable)

Experience

Significant post registrationexperience at staff nurse level or equivalent

Experience of clinical audit andstandard setting

Working with a wide range ofprofessionals including medical, nursing and management colleagues

Clinical experience within thespeciality (desirable)

Skills

Written and Verbal communicationskills.

Ability to communicate effectivelywithin a multi-disciplinary team

Ability to teach, supervise andassess qualified and unqualified staff

Recruitment and selection(desirable)

Demonstrates problem solving andanalytical skills

Ability to prioritise workload andmet deadlines whilst paying attention to detail

Ability to work under pressure

Clinical leadership

Knowledge

Insight into clinical speciality

Insight into current issues innursing/professional issues

Ability to demonstrate knowledge ofcurrent issues in health and social care

PersonalAttributes

Demonstrates personal andprofessional behaviour and integrity at all times

Compassionate and caring

Excellent interpersonal skills

Motivator of self and others

Courage

Flexibility, adaptable, capable oflateral thinking

Ability to manage and identifystress in self and others

Positive approach to change

Self-confidence, uses this to lead,involve and challenge others appropriate

THELEEDS WAY VALUES

Ourvalues are part of what make us different from other trusts, so we see thisas a strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are:

Accountable

Empowered

Allour actions and endeavours will be guided and evaluated through these values

Additionallythe following are core values which relate specifically to this post:

Commitment to delivering highquality evidence based care

Commitment to working in amulti-disciplinary team

Commitment to the clinical area,valuing the contribution of all team members, encouraging a positive andcreative working environment

Commitment to own development andthe development of junior staff

COREBEHAVIOUR AND SKILLS

Leadership and management skills

Teaching and assessing skills

Organisational skills

Quality improvement skills

Understanding of evidence basedpractice research conscious

Team player

Learns from incidents andcomplaints

Uses initiative to resolve issueswithin their own control

Remain professional at all times

COREKNOWLEDGE AND UNDERSTANDING

Understands the business of theward

Understanding of the local andnational nursing agenda

Understanding of relevant nationalservice guidance pertinent to the service

Awareness of Leeds TeachingHospitals Trust guidelines and policies

Understanding of organisationalstructures

Commitment to clinical audit,research and evidence based practice

Awareness of budget management

Awareness of Human resourcespolicies and guidance as pertinent to the management and leadership of theclinical team

Knowledge and understanding ofcurrent issues in health and social care

PRINCIPALDUTIES AND AREAS OF RESPONSIBILITY

Leadership

Support Senior Sister / Chargenurse in providing leadership to the clinical team

Support and inspire staff toprovide efficient, effective, safe, quality care to patients

Deliver a positive patientexperience

Promote the building of effectiveteams and collaboration between teams

Anticipate problems and takepreventative or mitigating actions, orhave contingency plans available

Assist in the line managementof the nursing team, includingindividual and team performance, attendance, management and workforceplanning

Help to ensure the effectivedeployment of staff is mapped against the flow of patients to provide safeand effective care

Support and participate in localand trust-wide recruitment events

Help to manage the use of bank andagency

Support the senior sister / chargenurse to Investigate and respond to accidents, complaints, untoward incidentsand other significant events

Support in the delivery of aneffective, safe, quality service within budgetary envelope

Raise and respond to concerns withregards to risk, danger, malpractice or wrongdoing by following the LTHTwhistle blowing policy and supporting processes

Deputise for Senior Sister / ChargeNurse in their absence

Clinical

Act in accordance to the Nursingand Midwifery Councils Code: Professional Standards Practice and Behaviour(March, 2015)

Fulfils the requirements asdirected by the Nursing and Midwifery Council to maintain and revalidateregistration

Supervise ward staff with regardsclinical practice and patient experience to promote the delivery of excellentclinical standards

Provide a visible clinical lead androle model to the nursing and widerteam by delivering high quality compassionate care as an expertpractitioner

Ensure that documentation standardsare maintained in accordance with NMC and LTHT guidelines, whether written orcomputerised.

Promote and maintain positiveworking relationships between all staff, internal and external to theTrust, involved in the care ofpatients

Help to set, monitor and seek tocontinuously improve standards and the quality of patient care, includingthose standards defined in local and national guidance

Maintain a safe working environment

Ensure the safe use and efficientmanagement of equipment and supplies

Promote compassionate evidencebased practice, wherever possible

Work with Senior Sister / ChargeNurse to ensure that clinical governance processes at ward/dept levelencompass measures to ensure the quality of the fundamental and essentialaspects of care

Balance clinical risk and clinicaldecision making against context

Work with the Infection Preventionand Control Team and Facilities to monitor the environment to maintain andraise standards

Undertake duties on other wards ordepartments as and when required by the service

Act in such a way that safeguardsthe health and wellbeing of children and vulnerable adults at all times. Isfamiliar with and adheres to the LTHT safeguarding policies.

QualityImprovement

Has a responsibility to improve thequality and safety of our services. Itis expected that in fulfilling a clinical leadership role you will beproactive in promoting and using the Leeds Improvement Method. Contribute toquality improvement programmes as required

Keep up to date with andcommunicate service developments, advances and research.

Through the use of audit, localresearch, metrics and feedback continually seek to identify practice thatneeds improvement. Implement and evaluate any resultant improvement plan.

Actively promote patientinvolvement and feedback within service improvements to promote a positivepatient experience

Maintain and sustain the momentumof improvements until they are firmly embedded into the values and culture ofthe clinical area

Educationand Training

Participate in personal appraisaland mandatory training at the required time periods

Help to ensure all new starters,inclusive of temporary staff, have a local induction to the clinical area

Help to ensure all staff have anindividual performance development plan and a yearly appraisal

Help to ensure all nursing staffmaintain mandatory and priority training requirement.

Support and facilitatere-validation for registered nursing staff, and self.

Person Specification

Experience

• Significant post registration experience at staff nurse level or equivalent
• Working with a wide range of professionals including medical, nursing and management colleagues
• Audit and standard setting
• Evidence of continued professional development
• Clinical Experience within the specialty.

Skills & behaviours

• Local and national nursing agenda.
• Current issues in health and social care
• Standards of professional practice
• Compassionate and caring
• Capable of lateral thinking
• Motivator of self and others
• Positive approach to change
• Assertive, courageous, Flexible and Adaptable
• Able to manage stress in self and others
• Ability to organise and prioritise own and others workload.
• Excellent written and verbal skills.
• Clinical experience within the specialty
• Skills and knowledge required to lead and develop team members

Additional Requirements

• Able to fulfil Occupational Health requirements for post

Qualifications

• Registered Nurse (RN Adult for adult clinical areas or RN Child for childrens areas (Level 1 or 2)
• Recognised teaching/assessing qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.