Patient Flow Co-ordinator | Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership Trust; Nuneaton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional healthcare trust is seeking a full-time Patient Flow Co-ordinator to support the RISE Services. This office-based role requires excellent organisational and communication skills, and involvement in coordinating clinical assessments within a multi-agency team environment. Regular travel across Coventry and Warwickshire is a component of this position. The closing date for applications is 25 Sep 2025.

Qualifications

• Able to coordinate clinical assessments and interventions effectively.
• Experience in multi-disciplinary/multi-agency environments is beneficial.
• Must be self-motivated and enthusiastic.

Responsibilities

• Liaise with team members and complete documentation for referrals.
• Coordinate appointments and maintain patient records.
• Support multi-disciplinary meetings and patient flow.

Skills

Excellent organisational skills

Effective communication skills

Innovative thinking

Job description

Overview

Coventry and Warwickshire Partnership Trust are looking for an enthusiastic and self-motivated individual to join our RISE Services as an admin Patient Flow Co-ordinator on a full-time basis. This role will be based within Intervention Pathway Hub Team, supporting the Specialist Mental Health Service.

The post holder will have excellent organisational skills, effective communication skills and the ability to be innovative in regards to the way in which clinical assessments and interventions are co-ordinated.

This role will be office based within The Abbey RISE Center and will also require travel to other bases across Coventry and Warwickshire on a regular basis.

Main Duties

• To liaise with other members of the multi-disciplinary/multi-agency team, completing relevant forms and documentation to support referrals to the Specialist Mental Health Team with the required degree of urgency under the supervision of the Patient Flow Manager.
• Co-ordinate appointments .
• To support multi-disciplinary team meetings by completing and outcoming agendas, adding clinical notes of conversations to patient records and supporting patient flow onto the treatment waiting list.
• To support patient flow with regards to offered interventions.
• To ensure that up to date written and/or electronic records and activity data are maintained in accordance with professional and Trust standards and policies.
• To participate in the signposting process, contacting appropriate resources and/or support in order to facilitate effective discharge.

About RISE

RISE is made up of several different services, each led by mental health specialists, who work with other local services and professionals to support Young people and their families. This is an exciting opportunity to join our RISE Services.

RISE aims to build resilience and empower children and young people (as well as the adults in their lives) to know where to go for help and advice.

For more information on this role please see the attached support information. You can find out more about RISE via our website: https://cwrise.com/

Closing date

This advert closes on Thursday 25 Sep 2025