Patient Flow Co-ordinator

Greater Manchester Mental Health NHS Foundation Trust; Prestwich; On-site; GBP 21,000 - 24,000; Full time

Job summary

A mental health service provider in Prestwich is seeking a Band 3 Bed Coordinator to manage administrative support for patient admissions and discharges. The successful candidate will work on a 24/7 shift basis, demonstrating strong initiative and ability to perform under pressure. This role involves coordinating with inpatient units and maintaining records. Opportunities for professional development are encouraged within a vibrant working environment.

Qualifications

• Strong administrative skills needed for patient flow coordination.
• Ability to work a 24/7 shift pattern including nights.
• Effective communication skills for liaising with units.

Responsibilities

• Coordinate admissions and discharges to inpatient areas.
• Liaise with inpatient units to determine capacity.
• Log and maintain records for on-call psychiatry requests.

Skills

Ability to work under pressure

Solution-focused mindset

Initiative

Job description

GMMH Bed Management and Patient Flow team aim to promote effective patient flow based on individual service users' care pathways, ensuring least restrictive practice and optimizing lengths of stay.

The band 3 bed coordinators are expected to provide administrative support to a senior band 7 clinician over a 24/7 period, ensuring all requests for admission are dealt with in a timely and professional manner.

The role involves working shifts over a 24/7 schedule, including some night work in a fast-paced environment. The team seeks individuals who can work well under pressure, show initiative, and are solution-focused.

The post holder will coordinate calls for on-call psychiatry between 5pm and 9am for the 2nd line on-call doctor, logging all calls, contacting the doctor with work requests or leaving messages if busy, and maintaining a log accessible to support workload prioritization.

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules effective from 22/07/2025. Separate provisions apply to workers sponsored and holding a Skilled Worker visa since prior to 04/04/2024.

This is an exciting opportunity to join the GMMH Patient Flow and Bed Management Team based at Old Trust HQ, Prestwich Hospital.

The post holder will:

• Perform administrative functions related to coordination of all admissions and discharges to and from inpatient areas, including OAPs, supported by a senior practitioner at all times.
• Be responsible for liaising with inpatient units to identify capacity, arrange admissions, and book transport to facilitate admissions, discharges, and transfers in line with GMMH policies and procedures.

The team manages admissions and discharges across the GMMH footprint in a busy environment. The successful candidate must work well under pressure and be able to think quickly. The role requires shift work over 7 days, including nights.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff across more than 122 locations, providing inpatient and community mental health services across Greater Manchester and beyond.

Greater Manchester offers a vibrant environment, from scenic countryside to a lively city with shopping, entertainment, and dining options. Our staff enjoy their work, opportunities for development, and are encouraged to innovate to improve care.

For further details or informal visits, contact:

Name: Michaela Rossington

Job Title: Senior Administrator

Email: [e-mail]

Telephone: [phone]