Patient Flow Co-ordinator

Greater Manchester Mental Health NHS Foundation Trust; Bury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional healthcare provider in Bury seeks a bed coordinator to support efficient patient flow through administrative duties. Ideal candidates will ensure admissions and discharges are effectively managed within a busy environment. This position requires experience in mental health services and a commitment to shift work, including nights. Benefits include enhanced pay for evenings and weekends, generous annual leave, and a well-being programme.

Benefits

30% additional pay for evenings

60% additional pay for Sundays and Bank holidays

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• Experience in a fast-paced, healthcare environment is essential.
• Ability to coordinate calls and maintain logs efficiently.
• Must commit to a 24/7 shift pattern including nights.

Responsibilities

• Perform coordination of all admissions and discharges in inpatient areas.
• Liaise with inpatient units to manage capacities and arrange admissions.
• Maintain logs of all calls and requests for the on-call doctor.

Skills

Administrative support

Ability to work under pressure

Solution-focused approach

Education

Experience in mental health or related field

Job description

GMMH Bed management and Patient Flow team aim to promote effective patient flow based on individual service users care pathways whilst ensuring least restrictive practice and optimising lengths of stay.
The band 3 bed coordinators are expected to provide administrative support to a senior band 7 clinician over a 24/7 period to ensure that all requests for admission are dealt with in a timely and professional manager
The role involves working shifts over a 24/7 hour period which includes some night work in a fast and busy environment and the team are looking for an individual who can work well under pressure ,shows initiative and is solution focused.
The post holder will also coordinate calls for on call psychiatry between 5pm and 9am for the 2nd line on call doctor. They will log all calls, contact the 2nd on call with work requests or leave a message if the on call is busy and make contact when available. Maintain a log of all requests accessible for each division that will support the 2nd on call doctor prioritise workloads.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024., This is an exciting opportunity to join the GMMH Patient Flow and Bed Management Team based at Old Trust HQ , Prestwich hospital
The post holder will
- perform the administrative function of the coordination of all admissions and discharges to and from inpatient areas including OAPs and will be supported by a senior practitioner at all times
- be responsible for liaising with all Inpatient Units to identify capacity, arrange admissions and book transport to facilitate admissions, discharges and transfers as required in line with GMMH Policy and Procedures.
The team manages admissions and discharges across the GMMH footprint in a fast and busy environment . The successful candidate will be required to work well under pressure and be able to think on their feet . The team works over a 24/7 shift pattern so a commitment to shift work over 7 days including nights is required., All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH., We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.
Use of Artificial Intelligence (AI) when writing job applications
A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges.
We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here.
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer., Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users., The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

+ Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
+ 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
+ Excellent pension
+ Cycle to work scheme
+ Salary sacrifice car scheme
+ Wellbeing programme
+ Blue Light Card Discounts