Patient Environment Services Supervisor- Westmorland General Hospital

NHS; Kendal; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization is seeking a Patient Environment Services Supervisor to lead cleaning and portering services at Westmorland General Hospital. The ideal candidate will supervise a team, ensure compliance with cleanliness standards, and provide excellent service to patients and staff. Relevant qualifications and supervisory experience in a healthcare setting are essential. Salary ranges from £24,937 to £26,598 per annum pro rata.

Qualifications

• Experience in leading a team in a busy environment.
• Working knowledge of COSHH and health & safety regulations.
• Ability to handle confidential information sensitively.

Responsibilities

• Supervise and train Patient Environment Service Assistants.
• Manage cleaning materials and adhere to safety specifications.
• Communicate effectively with staff, patients, and the public.

Skills

Leadership

Customer care

Problem-solving

Communication

Education

Relevant related NVQ 2 or equivalent experience

Certificate in Health and Safety

NVQ Level 2 Team Leading or Level 3 Management

Job description

Patient Environment Services Supervisor- Westmorland General Hospital

The post holder will supervise a team of staff in providing a quality and efficient comprehensive portering, domestic cleaning and site services at our NHS Trust in line with the National Cleaning Standards, department Standing Operational Procedures and Trust Policies.

To ensure a high standard of Patient Environmental Site services are delivered across a range of facilities services.

To provide excellent customer service to our patients, colleagues and members of the public at all times.

Communicate effectively and in a timely manner with a range of hospital staff, the public, patients and colleagues across the Trust.

Main duties of the job

Providing supervision, support, training and development to Patient Environment Service Assistants and Domestic Assistants

Carry out administration duties in line with the job role, departmental procedures and Trust policies. Carry out own team appraisals and return to work sickness meetings and review meetings as required.

Prioritise work load and location of staff in order to provide a quality and efficient service.

Arrangement of duty rotas to suit the needs of the service, planning and allocating holiday requests. Covering sickness and working within financial constraints of the department set by management following approval and under the guidance of line management.

Ensuring correct usage of approved cleaning materials to the manufacturer's specification and COSSH data sheets.

To review, audit and ensure that work is carried out by the service staff in accordance with work schedules, in line with the national cleanliness standard and Trust operational policies.

About us

We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

Person Specification

Education and qualifications

• Relevant related NVQ 2 or equivalent experience or (British Institute Cleaning Science) BICS qualification in cleaning sciences
• Certificate in COSHH
• Award in Risk Assessment
• Gas safety awareness certificate
• Certificate in Health and Safety
• NVQ Level 2 Team Leading or Level 3 Management or equivalent

Experience

• Demonstrate a period of leading a team within a busy Environment. Team Working
• Relevant Supervisory Experience
• Experience working with computers IT based systems
• Knowledge of Cleaning in a large setting or health care establishment
• Knowledge of medical gas handling
• Knowledge of customer care
• Knowledge of acute hospital environment

Skills, ability and knowledge

• Ability to deal with information sensitively and confidentially
• Deal with a diverse range of people face to face
• Ability to deal with internal and external communication using both verbal and written material
• Able to demonstrate problem solving methods
• Able to demonstrate and address manual handling assessments
• Able to communicate within a team and provide diverse feedback to colleagues and line managers
• Able to assess and communicate risks within their area of responsibility
• Ability to travel between the Trust sites as required
• To demonstrate flexibility in approach to work patterns
• Deal with day to day work loads

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata