Patient Engagement Lead

Practice Plus Group - Health in Justice; Wetherby; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Induction training

Competency framework

Career development

Learning system

Team support

Job summary

Practice Plus Group - Health in Justice is seeking a Patient Engagement Lead for HMP Wealstun, near Thorp Arch, West Yorkshire. The role is full-time (37.5 hours) with core hours Monday to Friday, and an annual salary up to £33,510 depending on experience.

The role includes bespoke induction, competency framework, regional/national career development, a learning management system, and team support. Applicants must have UK right to work and will undergo security vetting.

Qualifications

• Legal right to work in the UK is required.
• Offers subject to vetting and security checks due to role in a prison setting.

Responsibilities

• Be responsible for improving and stabilising patient engagement activities and patient satisfaction through service user engagement and peer-led forums.
• Respond to patient engagement enquiries from staff, external partners and patients; oversee Health Champion training across the region.
• Ensure statutory and organisational requirements are met with frequent engagement across sites and timely evaluations.

Job description

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Patient Engagement Lead, to join our team at HMP Wealstun a category C men's prison, located near the village of Thorp Arch in West Yorkshire

Hours This role is full time working 37.5 hours per week. Monday to Friday: core business hours.

Salary You will receive an annual salary of up to £33,510 depending on experience.

How we will support you?

Job summary

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Patient Engagement Lead, to join our team at HMP Wealstun a category C men's prison, located near the village of Thorp Arch in West Yorkshire

Hours This role is full time working 37.5 hours per week. Monday to Friday: core business hours.

Salary You will receive an annual salary of up to £33,510 depending on experience.

How we will support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

#LI-PW1

Main duties of the job

As a Patient Engagement Lead your responsibilities will vary. You will:

• Be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients needs and priorities, involving patients (where possible) in project and training delivery.
• Act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.
• Youll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• We treat patients and each other as they would like to be treated
• We act with integrity
• We embrace diversity
• We strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

• Provide outstanding patient experience by seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them.
• You will work closely with patients, healthcare and prison colleagues to ensure the patient is at the centre of service delivery.
• Confidence to action feedback from patients and liaise with the wider healthcare team.

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Patient Engagement Lead, to join our team at HMP Wealstun a category C men's prison, located near the village of Thorp Arch in West Yorkshire

Hours This role is full time working 37.5 hours per week. Monday to Friday: core business hours.

Salary You will receive an annual salary of up to £33,510 depending on experience.

How we will support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

#LI-PW1

Person Specification

Qualifications

Essential

• please refer to job description

Desirable

• please refer to job description

Experience

Essential

• please refer to job description

Desirable

• please refer to job description

Additional Criteria

Essential

• please refer to job description

Desirable

• please refer to job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Thorp Arch

Wetherby

West Yorkshire

LS23 7AZ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)