Patient Discharge Assistant | Hull University Teaching Hospitals NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a motivated Patient Discharge Assistant to facilitate patient discharges in compliance with Trust standards. The role involves effective communication with relatives and healthcare teams, ensuring safe patient transfers to the community. Ideal candidates will possess excellent communication skills, the ability to prioritize workloads, and demonstrate accurate record-keeping capabilities. This position requires a proactive attitude and commitment to patient care, with some weekend work expected.

Qualifications

• Ability to work under direction of Patient Flow Managers.
• Demonstrate effective communication with relatives and healthcare professionals.
• Maintain confidentiality at all times.

Responsibilities

• Facilitate discharge of patients in line with Trust standards.
• Liaise with community colleagues and other professionals.
• Collect collateral histories from family members.

Skills

Excellent communication skills

Negotiation skills

Proactive workload prioritization

Accurate record keeping

IT skills

Telephone skills

Job description

The Patient Discharge Assistant will be expected to work under the direction of the Patient Flow Managers. They will facilitate the discharge of patients from the ward areas in line with the Trust standards and policies.

The post holder will be expected to cover various areas at both sites when required. Weekend working may be included.

The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals and medical / nursing staff.

Ensure that suitable patients are transferred to the community as soon as possible in a safely manner.

Ensure that from admission they will collect collateral histories from family members. To ascertain whether patients are receiving the correct support and care in the home / community.

The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times.

An exciting opportunity has arisen for a Patient Discharge Assistant at HUTH.

We are looking for a dynamic member of staff that are, highly motivated people to support the patient flow within the trust. The successful candidate will have excellent communication and negotiation skills, ability to prioritise workload, working proactively with the patient flow team and ward staff.

The candidate will be able to demonstrate excellent and accurate record keeping. Can demonstrate effective and appropriate IT and telephone skills.

PLEASE NOTE: In cases where a vacancy receives a high number of applications, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible.



The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.


This advert closes on Monday 11 Aug 2025