Patient Dining Host - Flexible Ward Support

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Portsmouth; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is recruiting for Ward Host roles at St Mary's Community Health Campus (Portsmouth). The posts are permanent, part-time to cover shifts across a varied schedule, with two positions: 22.5 hours and 20 hours per week.

Applicants should have a caring approach and enjoy working with patients and staff. Roles involve taking meal orders, serving meals, accommodating dietary needs, and liaising with nursing and catering teams to ensure a safe,

Qualifications

• Demonstrates a caring approach.
• Ability to follow instructions and use initiative.
• Ability to work as part of a close knit team.
• Self-motivated.
• Literate and numerate in maths and English.
• Flexible and adaptable at work.
• Basic computer skills.
• Good communication with all levels of staff and patients.

Responsibilities

• To ensure that a high standard of customer care is maintained at all times.
• Liaise on a daily basis with the patients regarding meal preferences and appetite, taking into account any cultural and religious choices.
• Discuss with the nursing staff patients' treatment plans in order to determine their effect on individual appetite / dietary requirements.
• Communicate daily with the catering staff regarding meal requests and in the absence of the catering team leader /supervisor, meet with the catering manager to plan meal requirements.
• Serve beverages and meals, ensuring patients are assisted with positioning of their meal and access to cutlery and condiments.
• Liaise with the catering department regarding new patients' menus and dietary requests.
• Manage snacks for patients, including snacks required off the ward e.g. for patients attending appointments at a different location, ensuring the snack is appropriate to the patient's needs (soft, pureed, diabetic etc.).
• Where appropriate and under the guidance of nursing staff, provide a system that enables each patient to have access to fresh water.
• Manage food stores appropriately, ensuring a range of drinks are available to offer patients during the 24 hour period, including out of hours food items for patients missing their meal for any reason.
• Under the supervision of hostess team leader /supervisor, complete daily documentation.
• Assist patients to complete menu cards and provide explanations regarding choice.

Skills

Caring

Communication

Teamwork

Flexibility

Basic computer skills

Literacy & Numeracy

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is recruiting for Ward Host roles at St Mary's Community Health Campus (Portsmouth). The posts are permanent, part-time to cover shifts across a varied schedule, with two positions: 22.5 hours and 20 hours per week.

Applicants should have a caring approach and enjoy working with patients and staff. Roles involve taking meal orders, serving meals, accommodating dietary needs, and liaising with nursing and catering teams to ensure a safe,