Patient Coordinator

Henry Schein Dental Recruitment; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading dental recruitment agency in London seeks a Qualified Dental Nurse to assist as a Private Orthodontic/Facial Aesthetics Receptionist. Responsibilities include diary coordination, managing patient accounts, and assisting in procedures. Requires GDC registration and at least 3 years of experience. Competitive salary starting from £30,000 pro rata.

Qualifications

• At least 3 years of experience in a dental practice.
• Excellent command of written and spoken English.
• Fully compliant with dental regulations.

Responsibilities

• Coordinate appointments and confirm bookings.
• Manage patient queries and billing.
• Assist with aesthetic and orthodontic procedures.

Skills

Clinical nursing

Computer literacy

Patient communication

Diary coordination

Team collaboration

Education

GDC Registered DCP or NMC

Tools

Tops software

Pabau software

iTero software

Job description

A new opportunity has become available for a Qualified Dental Nurse to work as a Private Orthodontic/Facial Aesthetics Receptionist/Patient Co-ordinator. at a specialist private practice located near Sloan Square, London.

Start date – As soon as possible

This role is to work full time or part time.

Job Description for orthodontic, relevant dental, orthognathic surgery, and aesthetic procedures:
• Diary coordination (making appointments and appointment confirmation)
• Building rapport with patients, referring dentists, and businesses
• Administration duties (filing photos, helping with reports and referrals, scanning)
• Treatment discussions and before and aftercare instructions
• answering patient queries regarding treatment in consultation with the clinical team as needed
• Managing patient statement of accounts and billing.
• Follow up from consultations for treatment starts
• Chairside nursing for aesthetic and orthodontic/dental procedures
• Mastering Tops software and liaising with the team in Atlanta, USA as needed.
• Mastering Pabau software and liaising with the parent company in the USA as needed.
• Scanning and filing to be uploaded into OneDrive and Software programs
• Photographs to be uploaded into OneDrive and Software programs
• CQC Folder updates – including keeping track of new staff and their required documents and CPD. CQC is largely managed by an external company.
• Lab work and postage tracking
• Taking payments and banking and keeping track of patient accounts.
• Labwork – making of retainers and study models/liaising with other staff or labs.
• iTero Scanning and iTero software useage
• Impression Taking
• Taking and filing clinical photographs

The ideal candidate will be/have:
At least 3 years experience
Confident
Computer literate
Trustworthy
Friendly
A Team Player
Fully Compliant
Excellent command of written and spoken English
Ideally, GDC Registered DCP, or NMC

Salary - From £30,000 pro rata

In order to apply, candidates must be fully qualified and GDC registered with UK practice experience.
The practice will not consider a Trainee and are unable to provide sponsorship for this position.