Patient Coordinator

Focus Resourcing; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare company in Pangbourne is seeking an experienced Patient Coordinator to provide seamless patient experiences and support clinicians. The successful candidate will manage patient referrals and maintain records, ensuring all information is up to date. Essential skills include exceptional communication and organizational abilities, along with administrative experience in a healthcare setting. This is a 12-month fixed-term contract with a competitive salary dependent on experience.

Qualifications

• Previous clinical experience within a dental or healthcare setting is beneficial.
• Exceptional organizational and administrative skills.
• Excellent written and verbal communication skills.

Responsibilities

• Act as the main point of contact for all incoming referrals.
• Liaise with dentists to collect necessary clinical information.
• Provide patients with treatment information and fee estimates.

Skills

Communication skills

Organizational skills

Administrative skills

Customer service

Job description

We have an excellent opportunity for an experienced Patient Coordinator with excellent communication skills to join a busy team in the outskirts of Reading. This role is pivotal in providing a seamless experience for patients referred for advanced treatments, while also supporting the clinicians and administrative team with efficient and effective coordination.

• Job Type: 12 month fixed-term contract
• Location: Pangbourne
• Working Hours: Monday to Thursday 8AM - 5:15PM, Fridays 8AM - 4PM (Part time hours also considered)
• Salary: Dependent on experience

As the Patient Coordinator, you will be responsible for:

• Act as the main point of contact for all incoming referrals.
• Liaise with dentists to collect all necessary clinical information.
• Ensuring patients are followed up, booked in and informed at every stage.
• Providing patients with treatment information, fee estimates and appointment options.
• Ensuring all documentations are prepared and distributed and maintain all patient records ensuring they are kept up to date with referrals and treatment progress.
• Provide exceptional patient care and customer service.

The successful Patient Coordinator have the following related skills / experience:

• Previous clinical experience within a dental or healthcare setting would be highly beneficial but not essential.
• Exceptional organisational and administrative skills.
• Excellent written and verbal communication skills.
• Confident, professional and compassionate.

For more information, please contact Julie Harding or Chloe Bennett on (phone number removed)