Patient Care Coordinator - Dentistry on Green Lane

Dentalcorp; Durham; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated administrative professional to join their team. This role involves greeting patients, managing appointment schedules, and maintaining accurate patient records. The practice prides itself on providing exceptional care in a warm environment, utilizing modern technology to enhance patient experiences. If you are passionate about contributing to a community-focused dental practice and have a background in administration, this opportunity offers a supportive atmosphere for your professional growth and development.

Benefits

Competitive Compensation

Corporate Gym Membership

Employee Assistance Program

Career Development Opportunities

Work-Life Balance

Access to Modern Technology

Qualifications

• Minimum 1 year of administration experience required.
• Experience with dental software programs is an asset.

Responsibilities

• Greet and assist patients to ensure a positive impression.
• Manage appointment schedules and maintain patient database.
• Handle patient calls and inquiries about appointments.

Skills

Administration

Customer Service

Dental Software

Education

High School Diploma

Dental Assistant Certification

Tools

Dental Software Programs

Job description

About Us:

Welcome to Dentistry on Green Lane, where we prioritize every smile! Situated in the heart of Thornhill, our practice is part of a charming community known for its seamless blend of urban amenities and suburban tranquility. We are committed to providing exceptional dental care in a warm and inviting environment.

Our dedicated team of dental professionals is led by Dr. Larry Podolsky and Dr. Howard Rosen, who bring years of experience and a genuine commitment to patient care. From our friendly Reception staff to our skilled Dental Hygienists and Dental Assistants, every member of our team is invested in making each visit comfortable and enjoyable. Utilizing state-of-the-art dental technology and offering personalized care, we ensure that each patient departs with a bright and confident smile.

Address: 8 Green Ln, Thornhill, ON L3T 7P7

Schedule: Full-Time

Mondays - 7:30am - 5:30pm
Tuesdays - 7:30am - 3:30pm
Wednesdays - 7:30am - 3:30pm
Thursdays - 7:30am - 5:30pm
Fridays - 7:30am - 1:30pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.