Patient Care Assistant

Beaumont (Kidlington); Kidlington; On-site; GBP 20,000 - 24,000; Part time

Job summary

A local veterinary practice in Kidlington seeks a part-time Veterinary Patient Care Assistant. The role involves caring for animals, assisting veterinary staff, and providing excellent customer service. Ideal candidates will have experience in animal welfare and strong communication skills. Salary will align with the National Minimum Wage, along with generous leave and health benefits.

Benefits

Generous annual leave

Staff discount on veterinary services

Private healthcare options

Employee Assistance Programme

Qualifications

• Strong empathy towards animals and clients.
• Experience in dealing with distressing situations.
• Background in looking after animals in a veterinary environment preferred.

Responsibilities

• Provide nursing care to patients.
• Assist Vets and Nurses with animal treatment.
• Clean, walk, and feed pets.
• Prepare emergency and operating facilities.
• Answer emergency calls and queries at the reception.

Skills

Excellent communication

Customer service skills

Experience in animal welfare

Teamwork skills

Job description

Are you passionate about making pets a priority? So are we!

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Beaumont Vets, Kidlington, Oxfordshire.

You will be joining us on a part-time, 3-month fixed-term contract until January 2026, working 24 hours a week. The shift pattern will be across Monday - Friday and a 1:4 share in the weekend rota and working across all three of our sites in Kidlington, Headington, and Botley.

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

About the role:

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. This role is a gateway to the Student Veterinary Nurse career path and we would be happy to support if these are your aspirations.

Duties:

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Covering the receptionist desk, including answering queries, booking appointments and taking payments

What we're looking for:

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable

Benefits:

• Salary will be in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Buy/sell up to an additional 4 weeks annual leave!
• Staff discount scheme on Veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more! Or, if easier, you can find a full list by clicking the link here: What We Offer

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position please click 'Apply Now'.