Patient Advocacy Specialist (Patient Insights)

IQVIA; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Patient Advocacy Specialist to enhance patient representation in research projects. This dynamic role involves collaborating with patient organizations, conducting qualitative research, and managing stakeholder relationships. You will be part of a dedicated team focused on integrating patient insights into drug development processes. This position offers a flexible hybrid work environment and opportunities for continuous learning in a global context. If you are passionate about improving patient outcomes and have a strong background in market research, this is the perfect opportunity for you.

Benefits

Flexible hybrid work setting

Continuous learning environment

Integration in an EMEA CoE team

Qualifications

• 3+ years in qualitative primary market research, ideally in healthcare.
• Strong organizational and project management skills.

Responsibilities

• Research and assess potential patient organization collaborations.
• Support patient voice data research and project delivery.

Skills

Qualitative Primary Market Research

Project Management

Microsoft Office Suite

Networking

Communication Skills

Analytical Skills

Education

University Degree in Life Sciences

Degree in Economics/Business

Degree in Sociology/Psychology/Marketing

Job description

Overview

The Patient Advocacy Specialist will support the development of IQVIA network of patient organisations across the EMEA region and contribute to the development of strategic collaborations between IQVIA and patient organisations, with a special focus on patient insights.

The role entail developing strategic initiatives between patient organisations and IQVIA teams to include patient voice in the drug development process and to increase patient community representation in research projects (e.g. clinical trials, primary market research and patient support programmes).

Being part of the Patient Advocacy CoE will allow you to contribute on the establishment of patient-led research to accelerate drug development and access to innovative treatments for patients, which will ultimately help improving their QoL.

What you’ll be doing

• Researching potential patients and patient organisation collaborators across Europe and Africa, identifying and assessing potential partnership opportunities
• Assisting in the design, structure, and completion of patient voice related collaborations with patient organisations
• Contributing to patient voice primary data research (mainly qualitative) – namely in the preparation of interview guides, moderation, analysis and report writing
• Supporting engagement of patients and patient organisations, including stakeholder relationship management
• Supporting client engagement and coordination of patients and patient organisation involvement in project delivery
• Working with IQVIA teams for patient voice related opportunities (e.g. liaising between patient organizations and IQVIA teams and prepare patient insights to support business development)
• Monitoring and tracking of metrics, KPIs and activities of the Patient Advocacy CoE
• Proactively developing your knowledge of patient advocacy and its application for IQVIA research and the life science industry, keeping the team up to date with latest thought leadership

Who you are

Essential

• A university degree holder, preferably in life sciences, economics/business, sociology, psychology, or marketing
• Minimum 3 years of experience in Qualitative Primary Market Research, preferably within the charity sector and/or healthcare and life science industry
• Strong organisational, planning and project management skills
• Ability to manage multiple projects and meet deadlines
• Adaptability and flexibility to changing priorities
• Ability to work independently and as a team player
• Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel
• Excellent presentation, oral and written communication skills
• Ability to establish and maintain effective working relationships with co-workers, managers, and clients
• Strong networking skills
• Fluency in English

Desirable

• Strong analytical and problem-solving skills
• Multiple European languages would be a significant advantage, particularly German at C2 level or French
• Experience of evidence generation through real world data and/or disease registries

Benefits

• We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement.
• Integration in an EMEA CoE team, working international context
• Continuous learning environment (i.e. different branches of IQVIA business and wide variety of indications)
• Flexibility of hybrid work setting

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com