Patient Advisor: Cosmetic Surgery

Recruitment Avenue; Manchester; On-site; GBP 25,000 - 33,000; Full time

Job summary

An established leader in the cosmetic surgery field is seeking a dedicated Patient Advisor to join their dynamic team in Manchester. In this exciting role, you will be the key point of contact for patients, guiding them through their surgical journey while ensuring they receive the highest level of care and information. Your strong communication skills and ability to build rapport will be essential as you work alongside medical professionals to provide a seamless experience. With competitive salary options, ongoing training, and exclusive staff discounts, this position offers a fulfilling career in a supportive environment. If you are passionate about patient care and looking for a rewarding opportunity, this role is for you.

Benefits

Performance related bonus

Pension

Perkbox discounts

Discounted treatments for staff

Ongoing training and development

Qualifications

• Strong communicator with a positive attitude and exceptional service skills.
• Experience in the cosmetic surgery industry or conducting medical consultations.

Responsibilities

• Conduct initial consultations and ensure patients are informed before surgery.
• Work closely with surgeons and nursing teams for patient safety.

Skills

Communication Skills

Rapport Building

Customer Service Skills

Flexibility

Education

Experience in Cosmetic Surgery or Medical Consultations

Job description

Job Title –Patient Advisor: Cosmetic Surgery

Job Location –Manchester

Salary – £25k basic with a £33k OTE

Our client has established itself as a leader in the field of Cosmetic Surgery, with clinics throughout the UK.

They are looking for an exceptional Patient Advisor to work in their clinics in Manchester and Chester.

Within this role you’ll be in a clinic environment working alongside Nurses, Administrators, Plastic Surgeons and Doctors.

Responsibilities:

• Conducting the initial consultation with patients ensuring clients are appropriately informed before referring them to a surgeon
• Working closely with surgeons and the nursing team to ensure patients are safe in preparation for surgery
• Create a transparent consultation for all patients and act as the single point of contact throughout their journey
• Chaperoning patients in the surgeon consultation
• Ensuring all patients questions and concerns be it medical, financial or logistical are addressed before and after surgery

The ideal candidate:

• Capable of building great rapport quickly with patients
• A strong communicator – both verbal and written
• Have a positive, can do attitude with exceptional service skills
• Experienced in the cosmetic surgery Industry or have experience of conducting medical consultations.
• Be flexible – be prepared to work regular weekends and evenings

Benefits:

• Competitive salary plus performance related bonus, this will take the OTE to 33k annually.
• Pension
• Perkbox – over 250 exclusive discounts
• Discounted treatments for staff
• Ongoing training and development throughout your career

Hours:

They are open Monday to Thursday 09:00 to 20:00 and Friday & Saturday 09:00 to 18:00. The shifts for this role will include some 8pm finishes each week and two Saturdays a month.