Patient Advisor Apprentice, Level 2 – Spinney Hill Medical Centre

Heart of England Training; Leicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a full-time Patient Advisor to enhance their dynamic team. This role offers a unique opportunity to advance in Primary Care while gaining valuable experience in a busy GP practice. You will be responsible for providing essential reception and administrative support, assisting patients, and liaising with healthcare professionals. This apprenticeship is designed to tailor your learning experience, ensuring you acquire the skills needed for a successful career in the NHS. Join a friendly team committed to delivering dignified services to all patients.

Qualifications

• GCSE in Maths and English is essential.
• Relevant industry experience is beneficial.

Responsibilities

• Assist patients on reception and on the phones.
• Handle medical record filing and issuing prescriptions.

Skills

Communication skills

IT skills

Organisation skills

Customer care skills

Administrative skills

Teamwork

Patience

Education

GCSE or equivalent in Maths and English (grade 4)

Job description

Due to a growing caseload, Spinney Hill Medical Centre is seeking to recruit a full-time Patient Advisor to join our friendly team. We are looking for a dynamic individual committed to advancing Primary Care to join us.

What you’ll do at work

1. Provide general reception and administrative duties as part of the patient advisor team, including:

• Assisting patients on reception and on the phones
• Medical record filing
• Dealing with tasks from GPs
• Issuing prescriptions
• Liaising with pharmacies, care homes, and UHL

Where you’ll work

143 St. Saviours Road, Leicester, LE5 3HX

Desirable qualifications

• GCSE or equivalent in Maths and English (grade 4)

Please let us know about other relevant qualifications and industry experience you possess. We can tailor the apprenticeship to reflect your existing knowledge.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Administrative skills
• Teamwork
• Patience

Other requirements

A DBS check is required.

After this apprenticeship

• Gain valuable experience in a business environment
• Acquire NHS experience

About this company

We are an inner-city GP practice with two sites, committed to providing dignified and reputable services to all our patients and service users.

https://www.spinneyhillmc.co.uk/

Application process

For more information and to apply, please click here.