Patient Administrator – Wards

Circle Health Group; Nottingham; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Administrator in Nottingham to ensure the smooth running of patient administrative processes. You will be the first point of contact for patients and staff, with responsibilities including managing referrals and addressing patient queries. The role offers competitive salary and a range of employee benefits.

Benefits

25 days holiday plus bank holidays, increasing to 30 days with service

Private Healthcare Scheme

Family Friendly policies

Non-contributory life insurance

Employee recognition programmes

Industry leading training and development opportunities

Qualifications

• Previous administration experience in a private healthcare environment.

Responsibilities

• Manage patient administrative processes throughout the patient journey.
• Act as the first point of contact for hospital attendees.
• Oversee referrals from the Referral Management Centre.

Skills

Proficient in PC use

Education

Maths, English GCSE at grades A to C

Job description

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Patient Administrator – Wards, Nottingham

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Client:

Circle Health Group

Location:

Nottingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0e04fc7c92c8

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment.

Duties of this role include:

• To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
• First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
• Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients.
  

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities
  

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group are proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.