Patient Administrator – Bank Shifts (Flexible Coverage)

Circle Health Group; Manchester; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

None

Job summary

The Alexandra Hospital in Cheadle, part of Circle Health Group, is seeking a Patient Administrator (Bank) to join their Administration team. This bank role is on an “as and when required” basis to cover busy periods and staff leave, ensuring smooth patient administrative processes.

You will handle bookings, enquiries, mail, and compliance with Health and Safety and mandatory training. Prior private healthcare admin experience is advantageous.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

Proficient in PC

Basic financial awareness

Private healthcare admin experience

Education

GCSE Maths

GCSE English

Job description

The Alexandra Hospital in Cheadle, part of Circle Health Group, is seeking a Patient Administrator (Bank) to join their Administration team. This bank role is on an “as and when required” basis to cover busy periods and staff leave, ensuring smooth patient administrative processes.

You will handle bookings, enquiries, mail, and compliance with Health and Safety and mandatory training. Prior private healthcare admin experience is advantageous.