Patient Administrator (Bank)

Circle Health Group; Guildford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading healthcare provider in Guildford seeks an administrator to enhance patient journey management. Responsibilities include ensuring efficient administrative processes, acting as the first point of contact, and managing referrals within set timescales. Candidates must have GCSEs in Maths and English or equivalent, along with prior administrative experience in healthcare. The role offers a competitive hourly rate.

Qualifications

• Must provide evidence of functional skills level 2.
• Experience in a private healthcare setting is required.

Responsibilities

• Contribute to the smooth running of the patient administrative process.
• Act as the first point of contact for all persons attending the hospital.
• Manage referrals from the Referral Management Centre.

Skills

Proficient in the use of a PC

Previous administration experience in a private healthcare environment

Education

Maths, English GCSE at grades A to C or equivalent

Job description

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Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment.

Duties of this role include:

• To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
• First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
• Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients

Salary & Benefits:

Circle Health Group Healthcare offers a competitive hourly rate.