Patient Administrator - 12 Month Fixed Term Contract

circlehealth; Winchester; On-site; GBP 21,000 - 29,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Job summary

Circle Health Group in Winchester is seeking a Part-time Patient Administrator for a 12-month fixed-term contract, 30 hours per week. You will support the patient journey from booking through discharge, handling mail, and inquiries with a focus on accuracy and compliance.

The role emphasizes administrative accuracy, adherence to health and safety, and participation in mandatory training, with a broad benefits package and opportunities for professional development.

Qualifications

• Proficient in PC and standard software/systems used in admin tasks.
• Basic financial awareness helpful for processing payments and invoices.
• Experience in private healthcare administration is a plus.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best practice process maps to provide efficient, professional service to patients and staff.
• Respond to patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures.
• Comply with mandatory training.

Skills

Proficient in PC & software systems

Basic financial awareness

Education

Maths, English GCSE A-C or equivalent

Job description

Patient Administrator - 12 Month Fixed Term Contract

Sarum Road Hospital

30 Hours & Fixed Term

Salary: £24,947.00 FTE per year

Sarum Road Hospital in Winchester is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for an Patient Administrator to join their team of staff in the Administration department.

This is a part time role for 30 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy