Patient Administrator

Circle Health Group Limited; United Kingdom; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Administrator at The Alexandra Hospital in Cheadle. This full-time role involves supporting patient administrative processes, offering competitive salary and attractive benefits like 25 days holiday, private healthcare, and opportunities for professional development.

Benefits

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Discounts and rewards

Resources to support wellbeing

Employee recognition programmes

Training and development opportunities

Qualifications

• GCSE Maths and English at grades A to C or equivalent.
• Previous administration experience in private healthcare is beneficial.
• Proficiency in PC, including software and systems.

Responsibilities

• Manage patient administrative processes to ensure a smooth patient journey.
• Handle all patient queries and manage mail efficiently.
• Approve bookings and maintain safety standards.

Skills

Proficient in PC use

Professional communication

Time management

Education

Maths and English GCSE (grades A to C)

Job description

time left to apply End Date: June 15, 2025 (7 days left to apply)

job requisition id JR109126

The Alexandra Hospital
37.5 Hours & Permanent
Salary: £24,434.00 per year

The Alexandra Hospital in Cheadle is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

1. Contribute to the smooth running of the patient administrative process throughout the patient journey.
2. Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff.
3. Ensure all patient queries are dealt with efficiently and professionally.
4. Manage all incoming and outgoing mail.
5. Approve electronic bookings received via the relevant system and update any bookings received via email.
6. Maintain knowledge of the Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff, and contractors.
7. Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including software and systems
• Previous administration experience in a private healthcare environment is beneficial.

Salary & Benefits

Circle Health Group offers competitive starting salaries and a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with discounts and rewards
• Resources and services to support wellbeing
• Employee recognition programmes
• Training and development opportunities

…and much more!

Circle Health Group is committed to a diverse and inclusive workforce, offering opportunities beyond those protected by the Equality Act, welcoming candidates with diverse backgrounds, experiences, and skills.

We strive to create an environment where colleagues can thrive, grow, and develop both professionally and personally, guided by our values of selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative.