Patient Administrator

Chelsea and Westminster Hospital NHS Foundation Trust; Greater London; Vor Ort; GBP 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Learning opportunities

Supervision available

Supportive team

Diverse services exposure

NHS pension

Zusammenfassung

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an organised Administrator to join the Paediatric Sleep and Respiratory Physiology team within West London Children's Healthcare (WLCH). This Band 3 role supports infants, children and young people with sleep and respiratory conditions, and involves routine admin, patient records, referrals, appointments and family enquiries.

You will work with the MDT and clerical team to ensure smooth service delivery, maintain pathways, and

Qualifikationen

• Experience in administrative tasks and record-keeping.
• Experience with referrals, appointment bookings and patient enquiries.
• Ability to support MDT meetings and clinic administration.
• Good organisational and communication skills.

Aufgaben

• Maintain accurate patient records.
• Process referrals and book appointments/investigations.
• Respond to patient and family enquiries.
• Support MDT meetings and monitor patient pathways.
• Liaise with clinical staff to ensure accurate information.

Kenntnisse

Administrative support

Patient records

Appointment scheduling

Referral processing

Jobbeschreibung

An exciting opportunity has arisen for an enthusiastic and well-organised Administrator to join the existing Paediatric Sleep and Respiratory Physiology team within West London Children's Healthcare (WLCH).

This Band 3 role offers the opportunity to work within a growing and dynamic paediatric sleep and long-term ventilation (LTV) service, supporting infants, children and young people with a wide range of complex sleep and respiratory conditions.

The post holder will carry out a range of routine administrative tasks, including maintaining accurate patient records, processing referrals, booking appointments and investigations, and responding to patient and family enquiries in accordance with agreed procedures. They will support clinic administration, assist with monitoring patient pathways, and provide administrative support for multidisciplinary team (MDT) meetings, under the direction of senior administrative and service management staff.

In Return, WLCH Offers

• Outstanding learning and development opportunities
• Access to supervision and ongoing training
• A supportive multidisciplinary working environment
• Opportunities to work across diverse specialist paediatric services
• Access to NHS pension and staff benefits schemes

The post holder will provide administrative support to the Long-Term Ventilation (LTV) and Sleep service, supporting children and young people with respiratory and sleep-related conditions. The service is delivered by a multidisciplinary team, and the post holder will contribute to the day-to-day administrative functions required to ensure the service runs smoothly.

The post holder will be responsible for carrying out a range of routine administrative tasks, including maintaining patient records, supporting referral processing, booking appointments, and responding to patient and family enquiries in accordance with agreed procedures. The role will support clinic administration and assist with monitoring patient pathways under the direction of senior administrative and service management staff.

The post holder will work as part of an administrative team and liaise with clinical staff to ensure accurate information is recorded and communicated. Good organisational and communication skills are required to support the delivery of an efficient and responsive service.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites - Chelsea and Westminster Hospital and West Middlesex University Hospital - along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven’t heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation.

Some roles may require weekend shifts at multiple sites.

For further details / informal visits contact: Name: Debbie Weight Job title: Assistant Service Manager Email address: [e-mail]