Patient Admin Specialist | Private Hospital | Flexible Hours

Circle Health Group; Matlock; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday per year + bank Hol

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Job summary

Bishops Wood Hospital, part of Circle Health Group, is seeking a Patient Administrator for a 37.5-hour-per-week, permanent role in Middlesex. The position supports the patient journey with administrative processes and efficient service delivery.

The role requires good GCSEs, PC proficiency and a basic financial awareness. Experience in private healthcare administration is beneficial, with a comprehensive benefits package and development opportunities offered by Circle Health Group.

Qualifications

• Maths, English GCSE A-C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

PC proficiency

Basic financial awareness

Healthcare admin experience

Education

Maths, English GCSE A-C or equivalent

Job description

Bishops Wood Hospital, part of Circle Health Group, is seeking a Patient Administrator for a 37.5-hour-per-week, permanent role in Middlesex. The position supports the patient journey with administrative processes and efficient service delivery.

The role requires good GCSEs, PC proficiency and a basic financial awareness. Experience in private healthcare administration is beneficial, with a comprehensive benefits package and development opportunities offered by Circle Health Group.