Patient Admin Co-ordinator & Team Secretary

NHS; Gelligaer; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS organization is seeking an Administrative Support role for the Gelligaer district nursing team. The position involves providing essential telephone and computer assistance, coordinating schedules, and supporting nursing staff. Candidates with experience in public telephone handling and IT literacy are encouraged to apply, with a preference for Welsh speakers.

Qualifications

• Experience in handling public telephone calls.
• IT literate.
• Welsh language speaker preferred.

Responsibilities

• Provide administrative support for the Gelligaer district nursing team.
• Answer phones and coordinate updates on the scheduling system.
• Support the manager with computer work related to scheduling.

Skills

Public telephone handling

IT literacy

Welsh language speaker

Job description

Administrative support to provide telephone and computer assistance and coordination for the Gelligaer district nursing team.

Main duties of the job

Provide administrative support for the Gelligaer district nursing team, including:

• Answering phones
• Coordinating updates on the scheduling system
• Handling significant telephone contact with patients
• Supporting the manager with computer work related to scheduling systems
• Taking minutes at meetings

The ability to speak Welsh is desirable; applications from both English and Welsh speakers are encouraged.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation committed to caring. We offer an exceptional workplace where you are trusted and valued. We provide integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff. We support your career development through extensive training, flexible working, and health and wellbeing initiatives.

Our Clinical Futures strategy aims to deliver high-quality care closer to home and in hospital when needed. Join us to help pioneer innovative healthcare solutions for the future.

Job responsibilities

Full details of the job description and person specification are available within the supporting documents or by clicking 'Apply now' to view in Trac.

Person Specification

• Experience in handling public telephone calls
• IT literate
• Welsh language speaker

IT systems knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to identify any previous criminal convictions.

Salary: £24,433 to £26,060 per annum, pro-rata.