Patient Accounts Administrator - Health Fund Billing & Debt Follow Up

Cabrini Health; Malvern; Hybrid; GBP 19,000 - 30,000; Part time

Job summary

A private healthcare provider in Malvern is seeking a Patient Accounts Administrator for a part-time role focused on billing and debt follow-up. The successful candidate will have experience in the healthcare industry, exceptional attention to detail, strong communication skills, and the ability to work both independently and as part of a team. This position offers hybrid work arrangements and opportunities for career growth, alongside a commitment to providing quality care in a values-driven organization.

Benefits

Salary Packaging up to $18,850 per year tax-free

13% superannuation

17.5% annual leave loading

Discounted hospital services

Access to retail offers

Qualifications

• Previous experience in a Private Health care, medical environment, or health insurance industry.
• Experience and confidence in billing inpatient claims.
• High Attention to detail.
• Ability to work autonomously.

Responsibilities

• Raise claims/accounts in accordance with relevant contracts.
• Follow up unpaid accounts with health funds and third-party providers.
• Ensure legislation requirements are met.

Skills

Attention to detail

Verbal communication skills

Written communication skills

Teamwork

Autonomy

Education

Experience in private healthcare or health insurance

Knowledge of medical terminology

Tools

WebPas

Eclipse

Job description

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Patient Accounts Administrator - Health Fund Billing & Debt Follow Up, Malvern

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Client:

Location:

Malvern, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

24a133972637

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Patient Accounts Administrator – Health Fund Billing & Debt Follow Up

Ongoing, Part Time position (24 hours per week)

Opportunity to increase your take-home pay with Salary Packaging up to $18,850 per year tax free

13% superannuation and 17.5% annual leave loading

Hybrid arrangement, with office and remote working available

Access to a range of staff benefits including retail offers, discounted hospital services and savings on eligible private health fund services

Located close to public transport with Myki discount on offer

Commitment to employee development and career growth

Excellent workplace culture in a mission based, values driven organisation

How you will make an impact
As a Patient Accounts Administrator, you will work as part of an experienced and dedicated team who are responsible for billing and debtor follow up from Health Funds, TAC and Workcover claims for services provided at Cabrini. Key responsibilities of the role include:

Raising claims/accounts (Billing) in accordance with the relevant contracts.

Ensure legislation requirements are met, and all relevant documentation is completed.

Following up unprocessed claims, resubmissions and attending to audit cases.

Ensuring clear lines of communication between the Patient Accounts Department and other Cabrini departments.

Ensuring a high standard of care is provided to all stakeholders

Following up unpaid accounts with health funds, TAC and Workcover and third-party providers

About you

The successful candidate will be someone who thrives on delivering exceptional service. You will also have the following:

Previous experience in a Private Health care, medical environment, or health insurance industry.

Previous experience and confidencein billing inpatient claims.

Have experience in using WebPas and Eclipse, other health fund and third-party portals.

High Attention to detail.

A high level of effectiveness in a team-based environment and an ability to work autonomously.

Knowledge of medical terminology.

A professional attitude with excellent verbal and written communication skills.

To view the full position description click

Enquiries to: Arlene Jeffery, Recruitment Advisor – 0477 280 238

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.