Patient Access Representative - Arabic Speaker

SEHA - Abu Dhabi Health Services Co.; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading healthcare provider in the United Kingdom is seeking a Patient Access Representative. This full-time entry-level role requires proficiency in Arabic and English to provide quality service to hospital customers and assist in patient admissions. Ideal candidates will have a diploma in a relevant field and some experience in healthcare. Join a dynamic team to support efficient patient registration and billing.

Qualifications

• 0 - 2 years of experience in a relevant field.
• Experience in a large healthcare facility is desired.

Responsibilities

• Provide quality service to all hospital customers.
• Process manual receipts for customers when needed.
• Receive transferred patients from clinics or emergency.
• Open new files for patients and update their information.

Skills

Proficiency in Arabic

Proficiency in English

Customer service skills

MS Office proficiency

Education

Diploma in relevant field

Job description

Overview

Patient Access Representative (Arabic) at SEHA - Abu Dhabi Health Services Co.

Responsibilities

• Providing quality service to all hospital customers
• Processing manual receipts for customers, when the billing system is not working
• Receiving patients who are transferred from clinics or emergency section
• Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
• Opening new files for patients, and making admission for them after updating his/her information in the system
• Filling inpatient claims
• Performing receptionist tasks, such as answering incoming telephone calls to the section
• Preparing bills for all inpatient patients
• Following up with patients who were admitted to the ward without health insurance
• Working as a cashier in the poly clinics, x-ray and emergency unit
• Participating in cross-functional teams and committees as appropriate
• Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients

Qualifications

• Diploma in relevant field
• 0 - 2 years of experience
• Proficiency in Arabic language
• Proficiency in English language
• MS Office and computer proficiency

Desired

• Bachelor's degree or equivalent in any relevant field
• Experience in a large healthcare facility

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care