Patient Access Representative

Southcoast Health System, Inc.; Portsmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Access Representative to join their compassionate team. This role is pivotal in ensuring smooth patient interactions, from check-in to scheduling visits and procedures. With a strong commitment to community health, the organization offers a supportive environment where diversity is celebrated. Enjoy competitive pay, a generous benefits package, and professional growth opportunities, all while making a meaningful impact in the lives of patients. If you are passionate about providing exceptional service in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Generous Earned Time Off Package

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance

Federal Loan Forgiveness programs

Professional growth opportunities

Customized leadership training

$1,500 new hire sign-on bonus

Qualifications

• Completion of high school and good computer skills are required.
• One year of medical office practice experience preferred.

Responsibilities

• Check-in and check-out patients, perform scheduling and clerical functions.
• Greet patients and handle telephone calls.

Skills

Customer Service Skills

Typing Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma

Medical Secretary Program

Tools

Computer Skills

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Patient Access Representative

*$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 40hrs

Shift: Day shift, 8:30am - 5:00pm

Location: Linden Tree - Portsmouth, RI

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve.
• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package**.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Practice Manager/Administrator or designee. Check-in and check-out patients at assigned practice(s). Perform various operational support functions including scheduling patient visits, tests, and surgical procedures. Greet patients, answer and direct telephone calls. Perform various clerical and administrative functions. May cover different offices as needed or directed.

Qualifications

• Equal to the completion of 4 years of high school is required. Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast-paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $16.55 - USD $27.78 /Hr.