Patient Access Clerk

SOUTH TEES HOSPITALS NHS FOUNDATION TRUST; Tees Valley; On-site; GBP 21,000 - 26,000; Full time

Job summary

South Tees Hospitals NHS Foundation Trust is seeking an orderly administrator to support the patient access team in handling requests for information.

You will work in a busy environment, ensuring requests are processed accurately and in a timely manner while adhering to the Data Protection Act and FOI regulations. The role may involve cross-site work within University Hospitals Tees.

Qualifications

• Must have computer skills, be numerate and have a good standard of literacy.
• Be a supportive and committed team member with a proactive attitude to meet deadlines.
• Workload is busy; you must maintain speed and accuracy at all times.

Responsibilities

• Provide a comprehensive service dealing with requests for the release of information.
• Ensure compliance with Data Protection Act, Freedom of Information Act and Environmental Information Regulations.
• Be flexible to work across sites within University Hospitals Tees if required.

Skills

Computer skills

Numeracy

Literacy

Team player

Meet deadlines

Job description

Based in a busy office environment, this is an opportunity to work with the patient access team. You will be providing a comprehensive service dealing with all requests for the release of information in accordance with the provisions of the Data Protection Act, Freedom of Information Act and the Environmental Information Regulations.

Our ideal person will need computer skills, be numerate and have a good standard of literacy. You must be prepared to work as a supportive and committed team member and display an enthusiastic and self-motivated attitude to ensure our deadlines are achieved. The workload is busy and you have to be able to work with speed and accuracy at all times.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.