Patient Access Associate FT Eves

Butler Hospital; Warwick; On-site; GBP 22,000 - 30,000; Full time

Job summary

Butler Hospital is seeking a full-time Patient Access Associate to handle insurance verification and assist patients with their financial responsibilities. This role involves operating various applications and systems to ensure efficient patient access. The ideal candidate will be detail-oriented with strong communication skills, contributing to the hospital's commitment to high-quality healthcare service delivery.

Qualifications

• Experience in insurance verification or patient access preferred.
• Strong communication and data entry skills required.

Responsibilities

• Verify insurance eligibility and enter details in Avatar.
• Obtain patient signatures on financial forms.
• Coordinate with Financial Counselors on patient financial responsibilities.

Skills

Insurance Verification

Patient Interaction

Data Entry

Office Equipment Operation

Communication

Tools

AVATAR

Microsoft Word

Teletracking

CERNER

PatientTrak

Job description

Career Opportunities with Butler Hospital

A great place to work.

Careers at Butler Hospital

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• Verify insurance eligibility via online resources or phone, and enter details in Avatar.
• Update Teletracking with anticipated insurance impacts and admissions.
• Complete MSPQ with Medicare patients.
• Scan patient's insurance card and ID, and file appropriately.
• Ensure all scanned information is under the correct episode and benefits.
• Photograph patient, create labels, print bracelets when applicable.
• Obtain patient's signature on financial forms for billing purposes.
• Notify Financial Counselor of patients with financial responsibilities.
• Refer patients to Financial Counselor for guidance on co-pays, payment plans, or financial assistance applications.

Refer patients for collection of copays/deductibles.

Patient Access Associate Level I staff, if credentialed as a Navigator, may cover Financial Counselor Level II duties as needed.

Work with desktop computers using programs like AVATAR, Microsoft Word, Outlook, Teletracking, CERNER, PatientTrak, and digital cameras.

Operate phone systems and office equipment: PC, copier, fax, cordless headset, Cyracom Language Line.

Schedule: 40/80 Full-Time Evenings - Every Other Weekend

This position is a permanent replacement for a striking employee, classified as a 'regular' employee under the National Labor Relations Act. Employment is subject to performance standards and conditions of Butler Hospital.

Care New England Health System (CNE) and its member institutions, including Butler Hospital, are committed to advancing medical research, attracting top specialists, and providing innovative healthcare services.

EEOC Statement: Care New England is an equal opportunity employer, considering all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Ethics Statement: Employees are expected to conduct themselves ethically, in line with hospital policies, mission, vision, and values.

Americans with Disabilities Act Statement: Applicants and employees with disabilities must be able to perform essential job functions with or without reasonable accommodations, as determined by the organization.