Pathway Support (Waiting List)

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Development opportunities

Recruitment support

Staff benefits: EAP, gym discount, on‑

Onsite fitness classes

Job summary

The University Hospitals of Derby and Burton NHS Foundation Trust is inviting applications for a Pathway Support role within the Breast Units in Derby and Burton. The post covers administrative and clerical support for the South Derbyshire and South East Staffordshire Breast Screening and Symptomatic Services, including reception, clinic prep and general office duties.

You will liaise with colleagues and patients, demonstrate strong organisation, multitasking and IT skills, and be flexible to

Qualifications

• Educated to English Language and Mathematics at GCSE level.
• IT literacy is required.
• Good written and verbal communication skills are essential.
• Ability to work as part of a team and individually with minimal supervision.

Responsibilities

• Provide administration and clerical support for the South Derbyshire and South East Staffordshire Breast Screening and Symptomatic Services.
• Perform reception duties, clinic preparation and other office duties related to the breast service.

Skills

Communication skills

Time management

Multitasking

Teamwork

IT literacy

Education

English GCSE

Mathematics GCSE

Tools

Appointment systems

IT systems

Job description

We are currently advertising for a Pathway Support position within the Breast Units at Derby and Burton.

Responsibilities of this role will include administration and clerical support for the South Derbyshire and South East Staffordshire Breast Screening and Symptomatic Services. This will involve reception duties, clinic preparation and office duties associated with the breast service.

The Breast Service is delivered across South Derbyshire and South East Staffordshire with static Breast Units at the Royal Derby Hospital and Queens Hospital Burton. The role will involve working at both Derby and Burton Breast Units depending on service need.

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work in either location and meet differing clinic session times.

Applicants should have demonstrable experience of working in a busy outpatient environment or have call handling experience. Applicants must be experienced in using IT systems and/or appointment systems, with a sound understanding of appointment/waiting list management.

Core skills/qualifications include: educated to English Language and Mathematics at O’ level/GCSE level, IT literacy, good written and verbal communication skills, the ability to work as part of a team and individually, with minimal supervision.

Closing date of applications: 31st August 2026

Interview date: 11th September 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development


• On-going support from recruitment to when you join our team and beyond.


• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts

• We see on average 4810 OP appointments a day.


• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.


• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.


• Our hospitals admit an average of 195 emergency patients daily.


• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.


• We are one of only 7 Trusts nationally with more than 50 operating theatres.


• We carry out more than 140 elective procedures each working day.


• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Merlin Martin Job title: Service Manager Email address: [e-mail] Telephone number: 01332 788593

Denise Stafford 01283 593384

We’d love to hear from you! If you have any questions about the role, team, or working environment, feel free to get in touch for an informal chat. Speaking with us before applying is completely optional, but it can help you decide if this opportunity is the right fit for you.