NEMSoffers an out of hospital pathway for agreed medical conditions. GPs can referto the NEMS pathways team through a dedicated line so that our clinicians canreview the urgency and clinical nature of the patients health issue.
Many of the patientsreferred onto NEMS Pathways are seen by NEMS clinicians based at our facilitiesat Queens Medical Centre and PC24. Here, they can facilitate a furtherassessment, in 95% of cases referred a safe alternative to a hospital admissionis achieved.
Main duties of the job
- To provide strong clinical presence and role-model for excellent clinical practice, to support the pathway team to carry out assessments of patients attending within a determined clinical pathway such as Deep vein Thrombosis Pathway, Renal Colic, Urgent bloods and Cellulitis pathways and more.
- To provide leadership in supporting growth and administration of treatment in line with policies, procedures, and guidelines, while developing relationships with associated partners or agencies.
- Ensuring annual appraisals, personal development plan and performance management are adhered to.
- Work in collaboration with the Clinical director and Heads of Clinical Service to comply with operational performance targets, ensuring effective use of resources to assure provisions of a safe and efficient service.
- To ensure patients have a satisfactory experience by evaluating patient processes and supporting redesign of care pathways through audits, incident review and patient feedback.
- To inspire, motivate and empower all members of the multiple disciplinary teams.
- This post holder will have a strong clinical and operational background in primary and/or urgent Care. The role will consist of an average 60% clinical and 40% strategic leadership.
About us
NEMSCBS is a high quality, high performing; not-for-profit organisation whichdelivers integrated urgent care and urgent primary care services to over 1million patients. Responsive, adaptable and continually evolving, we have areputation for delivering locally tailored, safe, effective and cost-efficientservices with high levels of patient satisfaction.
Weare committed to investing in our people and have an established programme oflearning and development, successfully developing our own Urgent CarePractitioners and Advanced Clinical Practitioners.
NEMScurrently operates 3 main services: (1) Integrated Urgent Care acrossNottinghamshire serving a patient population of over 1 million, including homevisiting, remote consultation and clinical assessment services; (2) UrgentPrimary care provision located within the A&E Department at QMC, (3) A 24-hourwalk-in urgent primary care service adjacent to Kings Mill Hospital A&E,Mansfield.
Job responsibilities
Professional
- Work within the Code of Professional Conduct relevant to your profession.
- Be committed to working flexible within a dynamic environment, responding positively to the changing needs of the service.
- Promote and facilitate evidence-based practice.
- Maintain professional knowledge and practice to meet Revalidation requirements relevant to your register.
- Demonstrate continual professional (CPD) development through organised or self-directed study/learning and participation in clinical supervision.
Clinical
- Always practice within scope of competence, recognising limitations of clinical practice.
- Undertake clinical assessments of patients healthcare needs and provide clinical advice in accordance with relevant policies and guidance, administer treatments either prescribed or under PGD and facilitate onward referral to other professionals if required.
- Liaise and communicate clinical information verbally and via technical links with NEMS and health economy partners to ensure continuity of care for the caller.
- Maintain accurate, contemporaneous record keeping of all interventions with patients, fully utilising computer software systems in place and/or other mediums.
- Maintain confidentiality at all times in accordance with legislative and policy requirements.
- Act as the patients advocate when required to.
- Participate and assist in service evaluation, clinical audit and research as required.
- Liaise directly with GPs and Senior Primary Care Practitioners regarding medicines outside of the individuals normal sphere of competence and medicine-related uncertainties.
- Participate in the investigation of complaints, incidents and accidents.
- Undertake safe clinical practice within health and safety guidelines.
- Work within and be aware of the organisations clinical policies and guidelines.
- Maintain own awareness of current health policy relevant to practice.
- Be aware of the impact your decisions may have upon the patient and their General Practitioner.
- Liaise with other professionals to facilitate direct referrals to other health care providers within the policies of the organisation.
- Participate in the mentorship of health professionals and students on recognised training programmes, e.g. student nurses, ECPs Practice Nurses etc.
- Recognise and act upon opportunities through consultation to promote public health.
Non-Clinical
1. Organisational Management
Attend Clinical Team Meetings as required.
Participate in the annual Performance Review & Development process.
Respond positively to organisational change and participate in the change process.
Work consistently to improve the service provided.
Communicate effectively with your line manager any issues or ideas relating to service improvement and development.
To work flexibly according to the needs of the service.
2. Staff Management
Supervise registered and non-registered clinical staff in the provision of patient care.
Delegate appropriately to clinical team members to provide patient care.
Cooperate and support colleagues to ensure safe and effective services.
3. Strategic Activities and Service Improvement
Demonstrate understanding of the strategic purpose of NEMS services and service developments and how you contribute to their development.
- Undertake training and development appropriate to your role as required.
- Be proficient in using IT systems of choice.
- Ensure prompt and regular attendance at work.
- Sign an annual confidentiality agreement.
- Work in accordance with confidentiality and information governance requirements.
- Promote feedback from patients and carers, using the systems available.
- Ensure you are always working within relevant policies.
5. Services Finances
- Be aware of the financial implications of decisions and actions.
- Work in a manner that promotes financial stability or the organisation.
6. Health and Safety
- Adhere to Health and Safety policies and procedures.
- Comply with employee responsibilities under the Health and Safety at Work Act.
- Participate in relevant health and safety procedures and training.
- Ensure your personal safety is maintained and that of your colleagues and the public.
- Ensure all accidents and/or dangerous incidents are recorded and reported, as guided by NEMS policy.
- Observe all regulations governing the driving and use of vehicles on the public highway.
Person Specification
Qualifications
- Registered healthcare professional (NMC, HCPC, etc)
- Evidence of relevant post-registration study
- Working towards MSc/ NMP qualification
Experience
- Working without direct supervision and evidence of some managerial responsibilities
- Significant post registration experience including urgent care experience
- Evidence of Multi-Disciplinary Team working.
- Assessment of patients with acute medical needs
- Administering medicines under Patient Group Directives
- Safeguarding experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24.81 to £26.67 an hourDepending on Experience