Patient Pathway Coordinator

Queen Elizabeth Hospital King’s Lynn; King's Lynn and West Norfolk; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Flexible working opportunities

Free counselling service

Stream app for earned wage access

Support for staff wellbeing (Menopause

Staff Networks

Job summary

The Queen Elizabeth Hospital King’s Lynn Cancer Services department seeks an enthusiastic and well-organised Patient Pathway Coordinator to join the team. You will track patients through the cancer pathway, monitor progression to meet national standards, and collect/validate data for mandatory datasets.

You should be capable of working with MDTs and handling data input across the cancer pathways, with a proactive approach to maintain timely care and reporting.

Qualifications

• Experience of using Windows and Office software including Word, Excel and Outlook.
• Experience using other software - Patient Centre/Somerset/BookWise.
• A good standard of English to GCSE or equivalent.
• Experience working in administrative/data information input and analysis.
• Experience and skills in data analysis techniques.
• Ability to work independently and as part of a team.
• Experience in a Cancer Services environment.

Responsibilities

• Work with site-specific multi-disciplinary teams to track patients through cancer pathway.
• Pro-actively monitor patients to ensure progression within standard timelines.
• Collect and validate clinical data for mandatory cancer datasets.
• Provide cover support across the team during annual leave and absence.

Skills

Windows OS

Office suite

Data entry

Data analysis techniques

Cancer services experience

Teamwork

Communication skills

NHS awareness

Confidentiality

Education

GCSE English

Data entry and analysis experience

Tools

Somerset Cancer Register

Patient Centre/Somerset/BookWise

Job description

The Cancer Services department is looking for an enthusiastic and well organised individual to join their team in the role of a Patient Pathway Coordinator.

This is an exciting opportunity to be part of an established service that supports the Trust’s Cancer teams. We use the Somerset Cancer Register information system to collect real-time data throughout the patient’s referral, diagnostic and treatment pathways. The data aids the clinical management of the patients and informs progress against the national Cancer Waiting Times standards.

The main objectives of the role are:

• Working with site-specific multi-disciplinary teams to track patients through their cancer pathway.
• Pro-actively monitor individual cancer patients to ensure that they progress through the pathway within the standard timelines and to prevent breaches of national Cancer Waiting Times standards.
• Collect and validate clinical data for mandatory cancer datasets.
• Provide appropriate cover support across the team during periods of annual leave and absence.

We require a highly motivated team player, with excellent organizational and communication skills. You will be self-motivated and will work to a consistently high standard with the ability to manage your own time. A willingness to learn skills and the ability to work as a member of the multidisciplinary team, communicating effectively with staff at all levels will make the job an exciting and rewarding challenge.

Main duties of the job

You will be responsible for working with site-specific multi-disciplinary teams to ensure that national data and reporting requirements are met. This will involve actively monitoring, reporting, and entering data onto the Trust cancer database.

Working as a member of the Cancer Services Department, and in collaboration with others, ensure an integrated process by which the active management (tracking) of patients with cancer and the active live collection and inputting of data supports Trust compliance with National Cancer Waiting Times.

As a named link between the Cancer Services Department and site-specific multidisciplinary teams, ensure that potential breaches of the Cancer Waiting Times standard are highlighted and escalated according to Trust policy.

Provide appropriate cover support to Cancer Services working with other sites, 2 week wait referrals, histology reports, chemotherapy data sheets and radiotherapy referrals as indicated.

Working for our organisation

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for further information about the job role.

Please note: An assessment alongside an interview will be conducted on the same day.

Experience

• Experience of using Windows and Office software including Word, Excel and Outlook
• Experience using other software - Patient Centre/Somerset/BookWise

Qualifications/training and professional development

• A good standard of English to GCSE or equivalent
• Experience working in administrative/data Information input and analysis
• Experience and skills in data analysis techniques
• Ability to work independently and as part of a team
• Experience in a Cancer Services environment

Skills, abilities and knowledge

• Awareness of broader issues within the NHS
• Awareness of the need for confidentiality
• Effective liaison with relevant departments within the hospital associated with the collection of information
• Ability to prioritise workload
• Ability to use initiative
• Knowledge of medical terminology

Applications are welcome from anyone who meets the criteria specified in the person specification regardless of age, gender, disability, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. Only those applicants who demonstrate in the application form how they meet the criteria in the person specification will be shortlisted for interview. We not only recruit employees based on their qualifications and experience, but we also recruit individuals who possess and can demonstrate the behaviours which underpin our core values (attached).

By applying for this post, you are agreeing to the transfer of information in the application form to Trac jobs & if you are offered a job your personal information will be transferred into the NHS Electronic Staff Records (ESR) system. Please check your email account including your junk folder, regularly for communication regarding this vacancy.

We offer our staff a wide range of benefits and support including:

• Flexible working opportunities
• Free counselling service
• Access to Stream - an app-based service that provides instant earned wage access*
• Support and advice for staff affected by either Perimenopause or Menopause
• Opportunity to join our Staff Networks which include Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks.

We are committed to being a menopause friendly employer.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Certificates of Sponsorship / Visa and Immigration

Although the salary for Band 3+posts is expected to meet the applicable UK Visas and Immigration (UKVI) salary threshold from December 2026 and may therefore be eligible for Skilled Worker visa sponsorship, (subject to the immigration rules in force at the time of application) applicants are responsible for checking their own eligibility against the relevant immigration requirements. The availability of sponsorship and any visa application remain subject to UKVI rules and approval. If you are not eligible, any offer of employment already made may be withdrawn.

Please note that all Nursing and Healthcare Assistant (HCA) vacancies require a face-to-face interview.

If you require sponsorship to work in this role including where you are currently sponsored, and wish to change employer, please review the Skilled Worker visa eligibility criteria before applying. Further information is available on the Government website: https://www.gov.uk/skilled-worker-visa/your-job.

Use of Artificial Intelligence (AI) in Applications

We encourage applicants to ensure that applications accurately reflect their own skills, experience, achievements and motivations. While AI and other digital tools can support drafting and proofreading, applications should be written in a way that genuinely represents the individual applicant.

During our assessment process, we are looking to understand your personal knowledge, experience and suitability for the role. Applications that relyon AI-generated content may not provide an accurate reflection of your capabilities and could make it more difficult for us to assess your suitability fairly or accurately during the interview process.

We encourage candidates to take the time to prepare accurate applications using their own examples and experiences, enabling a fair and transparent recruitment process for all applicants.

Important Notice for Applicants

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust is committed to safe and fair recruitment practices. We do not charge any fees for applications, recruitment processes, sponsorship arrangements or offers of employment. All vacancies are advertised through our official recruitment channels and all recruitment communications will come from authorised Trust representatives using official contact details. If you are asked to make a payment, provide banking information, or have concerns about the authenticity of a recruitment communication, please contact our Recruitment Team for verification before taking any action.

For Overseas Applicants

Please be aware that fraudulent organisations and individuals sometimes falsely claim to represent NHS employers. The Trust will never request payment for employment opportunities, Certificates of Sponsorship, recruitment administration, or visa support. Applicants should only rely on information published on the Trust's official website and recruitment systems.

The Trust reserves the right to review applications from former employees and may take previous employment history into account as part of the selection process.