Pathology Systems Manager

NHS; Darlington; On-site; GBP 40,000 - 55,000; Full time

Job summary

An exciting opportunity has arisen for a Pathology Systems Manager at County Durham & Darlington NHS Foundation Trust. This role involves the support, configuration, and maintenance of core Pathology systems, contributing to the Digital Strategy while ensuring operational excellence and compliance with regulations.

Qualifications

• Ability to communicate effectively with a range of staff.
• Knowledge of Information Governance/Data Protection.
• Demonstrated ability to manage clinical systems.

Responsibilities

• Lead a team to manage core Pathology systems.
• Ensure systems compliance with Trust policies.
• Provide advice on Pathology IT issues and strategies.

Skills

Communication

Team Leadership

Problem Resolve

Organisational Skills

ITIL Best Practices

Education

Degree or equivalent experience

Qualification in Biomedical Science

Qualification in Information Technology

Tools

MS Office Applications

Business Objects

Job description

Go back County Durham & Darlington NHS Foundation Trust

Pathology Systems Manager

The closing date is 17 July 2025

An exciting opportunity has arisen for a Pathology SystemsManager, with great interpersonal skills and a strong commitment to teamworking to join the Health Informatics team, delivering outstanding service forCounty Durham and Darlington NHS Foundation Trust.

The primary focus of the role will be the support,configuration and maintenance of the Trust's core Pathology systems, providinga high quality service built on your foundations as an experienced IM&Tprofessional.

Furthermore, your role is critical to the implementationof the Digital Strategy within the Trust's Pathology service, as the subjectmatter expert delivering complex programmes and the provision of high qualitysupport

Main duties of the job

The post holder will be expectedto lead a small team to comprehensively manage the Trusts core Pathologylaboratory systems in line with Trust policies and procedures as well asproviding support to any other secondary systems as requested.

The role is key in strategicplanning, implementation and technical development/configuration of the CoreSystems and Services, providing specialist advice and guidance for thePathology specialty and other users including General Practitioners and otherTrusts.

The post holder will work withinand promote Health Informatics working practices following ITIL best practicewill be ensuring configuration and administration. They will ensure CoreSystems are operating in a secure and compliant environment warranting disasterrecovery plans exist and are tested.

The post holder will provide line management toa team of support staff

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance onAI-generated content is discouraged and may diminish the applicant's chances ofsuccess

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two yearsof experience working within the NHS as a HCA for the Trust to considersponsorship (we will only consider sponsorship if you meet this criteria andhave a current visa expiring within 3 months)

Job responsibilities

To support proactive systemmonitoring and management to ensure that core Pathology systems are functioningcorrectly, take appropriate remedial action where not the case, analysepatterns and raise incidents/concerns with Health Informatics colleagues orSystem Suppliers as required ensuring any corrective actions are applied andtested according to best practice (ITIL) procedures. This would include regularconversations with laboratory staff/management to understand systemsperformance.

To be responsiblefor the management of a secure suite of Pathology systems, compliant with Trustpolicies and procedures

To contribute to the production and maintenance oftechnical documentation and operational procedures.

To ensure that the minimum downtime results from systemfailure, taking personal responsibility for ensuring action is taken as soon asis practically possible.

To work with colleagues to proactivelymaintain system infrastructure in a secure and non-vulnerable state, assessingrisk, designing Disaster Recovery plans and periodically scenario testing toprovide assurance to the service and Trust.

Support of service modernisation through the implementation of technology.

The role will provide advice to executive bodies, the service and wider Trustgroups on Pathology IT issues and future strategies based on changingtechnologies and legislation or guidelines; ensuring that digital solutionscontinue to meet user and stakeholder needs, ensuring minimal clinical risk topatients

To design and development ad-hoc and periodic reporting using recognisedreporting tool

To provide line management, including appraisal anddevelopment planning, to a small team assisting you in the delivery ofPathology System Management

Person Specification

Special Skills and Knowledge

• Ability to communicate effectively, politely and with courtesy, both verbally and in writing, with staff in a range of positions.
• Ability to work under pressure and to agreed deadlines.
• Knowledge of Information Governance/Data Protection/Caldicott.
• Demonstrate alignment with the values and beliefs of the Trust.
• Ability to lead and work within a team, being adaptable and flexible across working hours when required.
• Reliable, responsible and organised.
• Effective user of MS Office applications, particularly Outlook, Teams, Word and Excel.

Special Requirements

• Commitment to developing own expertise.
• To keep up to date with current clinical and technical advances and relevant management practices; to be advised of same by peers and more senior clinicians within the Trust.
• Able to travel independently between Trust sites.

Qualifications

• Educated to degree level or equivalent experience.
• Qualification in Biomedical Science or Information Technology.
• Evidence of Continued Professional Development.

Experience

• Management of systems in an integrated environment.
• Extensive experience of problem identification, resolution and end user support.
• Line management experience - including leading, motivating and developing others.
• Experience of developing, maintaining and testing Disaster Recovery plans.
• Management of clinical systems ideally in a Pathology or clinical environment.
• Experience of report development and maintenance, in particular using Business Objects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

County Durham & Darlington NHS Foundation Trust