Pathology Support Worker

University Hospitals Sussex NHS Foundation Trust; Brighton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading healthcare institution as part of the Pathology Reception team, where you will provide vital administrative support. This role entails engaging with patients, handling samples, and ensuring efficient data management, all while maintaining a high standard of communication and attention to detail. We are seeking motivated individuals ready to embrace the challenges of a dynamic NHS environment and contribute to exceptional patient care.

Benefits

Induction programme for new hires

Wellbeing Programme for staff

Flexible working arrangements

Qualifications

• Strong interpersonal skills and ability to work under pressure.
• Clear speaking voice and excellent telephone manner.
• Adaptability and excellent keyboard skills.

Responsibilities

• Reception of individuals and pathology samples.
• Data entry and communication of pathology reports.
• Participate in weekday, weekend, and bank holiday rotas.

Skills

Communication skills

Attention to detail

Organizational skills

Team Player

Job description

BMS And Other Science Graduates Need Not Apply

Previous applicants need not apply

This is an administration-based role - not a laboratory post

Substantive and Bank Roles applications will be considered

We are looking for self-motivated individuals who are both flexible and versatile in their approach to work and join our excellent and friendly Pathology Reception team. You must be able to work well under pressure and in challenging conditions. You will be a strong team player with good interpersonal skills and will possess a positive attitude and be constructive toward change.

The post involves the reception of people and pathology samples, sample sorting and handling, data entry and communication of pathology reports. All post holders are expected to be able to have a good telephone manner and customer skills, excellent communication skills, clear and legible handwriting, be able to perform data entry consistently and have an understanding of medical terminology and biomedical investigation. Post holders will fully participate in the extended weekday, weekend and bank holiday rotas.

These are full-time vacancies with shifts between the hours of 9:00 and 17:30 (hours to be extended to be between 08:00-19:00 when competent). After completion of training the opportunity to work weekends (09:00-13:00) will be offered.

You must have excellent keyboard skills, adaptability and a capacity for processing information quickly and accurately. You must also be willing to show a commitment to the ever-changing demands of the NHS.

Skills Required

Clear speaking voice

Provide a high quality, responsive and efficient reception service

Excellent telephone manner with sound communication skills

Methodical and organised with the ability to prioritise workload

Demonstrate accuracy and attention to detail

Team Player

The Trust asks all staff to attend an induction programme.

Training will be undertaken locally.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate information pack - University Hospitals Sussex NHS Foundation Trust

For further details / informal visits contact: Name: Ian Evans Job title: Pathology Support Services Manager Email address: [e-mail] Telephone number: 07721 103253

Catharine Perryment via email on: [e-mail]