Pathology Support Secretary

Integrated Care System; Salford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare organization is seeking a dedicated Pathology Support Secretary to join its Cellular Pathology Department. The successful candidate will provide essential secretarial and administrative support to medical staff and manage patient and staff queries. Candidates should have experience in the NHS and possess strong communication and time management skills. A competitive benefits package and opportunities for personal development are offered.

Benefits

Competitive benefits package

Annual leave allowance

Flexible working opportunities

Qualifications

• NHS experience required.
• Must have practical and working knowledge of Microsoft Office.
• Strong communication skills required, especially under challenging circumstances.

Responsibilities

• Provide secretarial support to the Cellular Pathology Services Manager and Consultants.
• Handle enquiries from staff, patients, and general practitioners.
• Relay medical information between clinicians and general practitioners.

Skills

Excellent time management skills

Excellent communication skills

Ability to work quickly and accurately

Education

3 GCSE's or equivalent Grade C or above

Tools

Microsoft Office

Job description

Go back Northern Care Alliance NHS Foundation Trust

Pathology Support Secretary

The closing date is 13 August 2025

Enthusiastic, friendly and well-motivated individuals are required for this post within the Cellular Pathology Department.

The post holder will be joining the administration team within the Cellular Pathology Department.

The post holder will provide an efficient and effective secretarial and administrative service to the Pathology Department including Consultants, their medical teams and laboratory personnel.

Main duties of the job

• Provide secretarial and administrative support to the Cellular Pathology Services Manager, Consultants and their medical teams, medical PA's, senior management and senior technical staff.
• Provide information and advice when dealing with enquiries either in person or by telephone from members of staff, patients, general practitioners and the general public, with subsequent referral to medical, scientific or administrative staff as appropriate.
• Resolve patient and staff queries; relay medical information between clinicians and general practitioners.
• To provide cover across all disciplines of the administration team.
• Receive and forward case notes to Health Records Department using correct Moving & Handling technique
• Word processing/audio typing of complex laboratory reports and input onto the Pathology Computer system.
• Type/amend letters onto the Trust computer system e.g. G, H drive.
• Assist with the day to day scanning of laboratory reports, keeping backlog to a minimum.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we're always looking for people who demonstrate our three core values -care,appreciateandinspire- to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Experience

• NHS experience

Qualifications

• 3 GCSE's or equivalant Grade C or above - one to include English Language

Knowledge

• Practical and working knowledge of Microsoft Office

Skills

• Excellent time management skills and the ability to prioritise workload effectively
• Excellent communication skills enabling tact and diplomacy when relaying sensitive information to staff, patients and relatives, some of whom may exhibit challenging behaviour
• Ability to work quickly and accurately, using own initiative in relaying complex medical information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Care Alliance NHS Foundation Trust