Pathology support secretary

Northern Care Alliance NHS Foundation Trust; Oldham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A large healthcare provider in Oldham seeks enthusiastic individuals to join the Pathology Department as administrative support. You will handle inquiries, maintain filing systems, and ensure effective communication within the department. Applicants should possess strong organizational and communication skills to work effectively with a diverse patient population. The role offers flexibility and a competitive benefits package.

Benefits

Competitive benefits package

Flexible working opportunities

Generous annual leave

Qualifications

• Friendly and well-motivated individuals needed.
• Ability to communicate with patients of diverse backgrounds.
• Experience in administrative roles preferred.

Responsibilities

• Provide secretarial and administrative support to the Pathology Department.
• Process case notes and manage departmental communication.
• Ensure stock supplies for the department.

Skills

Communication skills

Organizational skills

Computer literacy

Tools

Patient Administration System

Winscribe

LabCentre

Job description

Enthusiastic, friendly and well-motivated individuals are needed to join the administration team within the Cellular Pathology Department.

The post holder will provide an efficient and effective secretarial and administrative service to the Pathology Department including Consultants, their medical teams and laboratory personnel.

• Provide information and advice when dealing with enquiries either in person or by telephone from members of staff, patients, general practitioners and the general public, with subsequent referral to medical, scientific or administrative staff as appropriate.
• Communicate with patients (Andrology) for whom English is not their first language and patients with disabilities that could make communication difficult eg following a CVA.
• Receive and forward case notes to Health Records Department using correct Moving & Handling technique
• Word processing/audio typing of complex laboratory reports and input onto the Pathology Computer system.
• As part of the administration team, ensure adequate departmental stationery stock supplies and provide occasional cover for the Pathology Store Keeper.
• Process and dispatch departmental internal and external mail
• Devise and maintain departmental filing systems using departmental scanning system.
• Operate the Trusts computer systems including Patient Administration System, ALS System, Winscribe, Pathosys, COSD Protocol, Case Note Tracking, RIS System, SMART, ESR, email and intranet as appropriate.
• Operate the Pathology computer systems - LabCentre, QCLite, QPulse
• Sort and distribute Pathology reports to Wards, Departments and General Practitioners.
• Answer telephone within the department and for colleagues in office during their absence.
  
  

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For further details / informal visits contact: Name: Caroline Kavanagh Job title: Pathology Admin Supervisor Email address: [e-mail] Telephone number: 0161 656 1010

Nicole Lynch

Pathology Admin Supervisor

0161 656 1009